- Exeter Government Services, LLC (Newport News, VA)
- …contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support . Preference in hiring will be afforded to applicants ... seeking a Information Systems Training Specialist - Intermediate to support our proposed staffing plan for the Training and...supporting applications, and data on behalf of TRADOC in support of its "Training and Leader Development" mission, the… more
- ManTech (Mclean, VA)
- …to include holidays. **Minimum Qualifications:** + HS diploma and 4+ years of relevant help desk experience OR Bachelor's degree + 1+ year of hands-on experience ... issues, performing remote desktop repairs and minimizing escalations to Tier 3 support . + Provide user ...supporting customer IT help desk . + Experience resolving technical problems… more
- KeenLogic (Alexandria, VA)
- …can be handed off to the agency Tier III team. + Perform help desk support for a variety of office automation, telecommunications, and visual information ... that need to be escalated to Tier III support . Experienced understanding functions of the help desk system in order to enter customer-reported problems… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …E-volve Technology Systems, Inc. is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer ... CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment +… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Required:** None **Job Family:** Systems Administration **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows ... strong experience in both **Microsoft Enterprise Systems and Linux administration** to provide ** Tier II support ** for a large Federal Intelligence Agency. This… more
- TekSynap (Springfield, VA)
- …termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8247_ **Category** _Technical Support / Help Desk_ **Type** _Regular ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation as… more
- CACI International (VA)
- …and update security permissions on the network according to security policy. * Provide support with escalated help desk requests. * Perform typical system ... Homeland Security (DHS) Datacenter Consolidation and Cloud Optimization (DCCO) program providing Tier 3 support to the DHS Homeland Advanced Recognition… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global...Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in… more
- ManTech (Herndon, VA)
- …PMP or equivalent project management certification. + Experience in help desk leadership, IT hardware refresh, deskside support , and installation of ... resolve incoming incidents and requests. The team provides daily Tier 1-2 support for IT infrastructure and mission applications, including issue identification,… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... + Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user training in support of… more