- NTT DATA North America (Alexandria, VA)
- …years of experience working with government employees to define performance measures for a help desk /service desk + 10 years of experience providing ... + Manages a team of 50+ FTE's who provide Tier I & II support for a...invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …equipment and networks, and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF equipment, following ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more
- PLUS Communications (Arlington, VA)
- …join our fast-growing digital practice to execute high-performing programmatic ad campaigns that help top- tier advocacy clients win every day. In this role, you ... and optimize programmatic ad campaigns across buying platforms like The Trade Desk , StackAdapt, and DV360. + Own the full lifecycle of programmatic campaigns,… more
- SHI (Richmond, VA)
- …emerging technologies to enhance personal and professional growth. + Mentor and train lower- tier engineering and service desk employees. + Document work and ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …or more operating systems. + Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. + ... Required:** None **Job Family:** Systems Administration **Skills:** System Administration,Technical Support ,Troubleshooting **Certifications:** Security+, CE - CompTIA-Security+ CE - CompTIA-Security+… more
- TekSynap (Arlington, VA)
- …Analysts + Developers + Training Specialists + ServiceNow Subject Matter Experts and Administrators + Help Desk Tier 1 and Tier 2 **Overview** We ... **Responsibilities & Qualifications** The TekSynap FDIC employees currently support roles as: + Project Managers + Business Analysts + Tester/Quality… more
- Deloitte (Arlington, VA)
- …+ Collaborate and maintain continuous communications with other service leads (Network, Service Desk , Deskside Support , Cyber) and Manager in the IT Operations ... Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success....for the sustainment of operational baselines. + Manage 24x7x365 support and a Tier 2/3 team -… more
- Shuvel Digital (Vienna, VA)
- …Ability to work independently and in a team environment + Desired - 3+ years of Tier 1 support and capabilities or similar + Desired - Call Center or front-line ... client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem to have a... is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting… more
- CACI International (Sterling, VA)
- …of degraded system performance + Provide internal consulting, technical guidance, information, and support to application developers, help desk , and field ... staff + Assist in internal training programs + Provide Tier IV escalation support of CBP's Enterprise Wide Area Network Infrastructure + Troubleshoot multiple… more
- Choisys Technology (Crystal City, VA)
- …services, including but not limited to: IT operations, network and systems administration, help desk support , program management, leased circuit management, ... + Analyze, troubleshoot, and resolve complex hardware/software/system-level issues; provide Tier III escalation and sustainment support individually and… more