- City of New York (New York, NY)
- …York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists ... - Respond promptly and notify appropriate IT teams of system , application, or any other urgent issues. - Act...application related issues. - Perform in a high-volume IT Help Desk call center, with a high… more
- Arrow Financial Corporation (Glens Falls, NY)
- …experienced professional to join Information Technology (IT) Support team as: IT Manager, Support ( Help Desk Manager) This opportunity may be perfect for you if ... including Windows, Microsoft 365 applications and administration, call center management, help desk ticketing tools, and Active Directory > Effective… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... support for hardware and software computer systems and peripherals. Support and set up audio/visual equipment,...St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote… more
- Mozaic (Waterloo, NY)
- …People One Strong Community Join Our Growing Team! Mozaic is searching for an Information Systems Help Desk Technician to join our growing team of ... communication issues. Create, manage, and maintain agency or contractor accounts across systems such as Active Directory, Exchange, and other Information Systems… more
- Bethlehem Central School District (Delmar, NY)
- …as a computer technician. Position Start Date:08/18/2025 Application Deadline:07/23/2025 Civil Service Title: HELP DESK TECHNICIAN Job Number: 25-26 110 ... and peripheral equipment as necessary; + Installs/Re-installs personal computer operation systems as necessary; + Setup personal computer operating systems ,… more
- SUNY Upstate Medical University (Syracuse, NY)
- …problem source and dispatch additional support resources as required. Document all Help Desk calls received. Maintain accuracy of call database. Follow-up ... including but not limited to PC support, networking, hospital information systems , administrative information systems , decision support services and support… more
- TEKsystems (New York, NY)
- …One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This ... serve as the front-line IT support for the Health System 's 11 hospitals. On a day to day basis,...and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support… more
- Robert Half Technology (New York, NY)
- …on patience, professionalism, and follow-through. Preferred: Experience using helpdesk ticketing systems (eg, ServiceNow, Jira Service Desk , Zendesk). Basic ... Description Required: 2-4 years of experience in a Helpdesk, Service Desk , or Desktop Support role. Strong hands-on experience with Windows OS (Windows 10, Windows… more
- City of New York (New York, NY)
- …update inventory of all equipment, software, and licenses. - Monitor and respond to IT help desk tickets in a timely and efficient manner. - Provide guidance and ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB...IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...responding to incoming inquiries - - through our ticketing system - - related to MOCS systems … more