• Network System Engineer Series

    New York State Civil Service (New York, NY)
    …combination of education and related technical experience in a help desk or technical environment.POSITION TITLE: NETWORK SYSTEM ENGINEER II JG: ... responsible for the delivery, integration, and maintenance of AV/IT systems under the guidance of a Network System...and related technical experience in a help desk or technical environment.POSITION TITLE: NETWORK SYSTEM … more
    New York State Civil Service (07/03/25)
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  • Technical Support Analyst Levels 4-5

    MTA (New York, NY)
    …Level 1 coverage at the IT Service Desk as needed. This includes basic help desk resolution and service desk delivery. + Respond to reported incidents ... Assist with supporting, maintaining and administering central user support systems such as the corporate email system ...group, or project. + Provide second and higher level help desk / support for IT related… more
    MTA (07/02/25)
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  • Manager of Client Support Services HV-NTP

    Hudson Valley Community College (Troy, NY)
    … system integration (eg, PowerShell, Python, Intune device scripts, API integrations with help desk systems ). * Supervise full-time IT support staff and ... colleges in the State University of New York (SUNY) system and serves nearly 9,000 students each year. The...Manage and maintain accurate IT asset inventories, license tracking systems , and help desk documentation… more
    Hudson Valley Community College (07/18/25)
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  • Network Systems Series

    New York State Civil Service (New York, NY)
    …combination of education and related technical experience in a help desk or technical environment.POSITION TITLE: NETWORK/ SYSTEM TECHNICIAN II JG: 18BASE ... also responsible for the installation and upkeep of AV/IT systems , conducting first-level troubleshooting, analyzing equipment and system...two (2) years of related technical experience in a help desk or technical environment; or An… more
    New York State Civil Service (07/03/25)
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  • Helpdesk Supervisor

    Reliant Community Credit Union (Sodus, NY)
    …workplaces eight years in a row, seeks anITHelpdesk Supervisorto join our team. The IT Help Desk Supervisor is responsible for overseeing the help desk ... reporting. As an IT Helpdesk Supervisor at Reliant, you will: + Supervises help desk support staff's daily activities ensuring timely and professional delivery… more
    Reliant Community Credit Union (05/15/25)
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  • Desktop Support Technician

    TEKsystems (Dobbs Ferry, NY)
    …will provide level 2 support for escalated tickets from the level 1 help desk . The candidates should have prior enterprise-level experience working in ... sole person supporting the end users. Skills Windows, Mac, Microsoft Office Suite, Ghost, Help desk , SCCM, O365, Service desk , Windows 10, Desktop, Active… more
    TEKsystems (07/17/25)
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  • Director of User Support

    City of New York (New York, NY)
    …team and the end users. - Participating in training and preparing Help Desk staff to support new systems and new functionality. - Facilitating cross training ... Director of User Support will manage a team of help desk staff who field inquiries from...practices - Knowledge of BMC Remedy software - ticketing system - Technical understanding of telecommunications systems ,… more
    City of New York (05/14/25)
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  • Work From Home Call Center Representative

    KPH Healthcare Services, Inc. (East Syracuse, NY)
    …and directing incoming calls to appropriate staff members. + Understand, master and gain efficiency in systems leveraged by the Help Desk . + Provide Help ... to peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls… more
    KPH Healthcare Services, Inc. (06/25/25)
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  • Customer Information Representative

    City of New York (New York, NY)
    …technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high school ... responding to inquiries utilizing computers, databases and information technology systems for researching the answers to questions in a...researching the answers to questions in a customer service, help desk or public information capacity may… more
    City of New York (07/03/25)
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  • People Technology & Operations Associate

    Lovingly (Hopewell Junction, NY)
    …TotalSource, Google Admin Console, HRIS systems . + Basic knowledge of device setup, help desk systems , and domain routing. + Bonus: experience with ... and knowledge bases. IT & Systems Administration + Resolve IT help desk tickets and handle first-line tech troubleshooting. + Manage Google Workspace users,… more
    Lovingly (07/01/25)
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