- Insight Global (TX)
- …timely Level 1 support to end users, resolving basic technical issues Respond to help desk tickets in accordance with SLAs (VP-level tickets must be acknowledged ... satisfaction above all Document issues, resolutions, and updates in our ticketing system We are a company committed to creating inclusive environments where people… more
- Insight Global (Farmers Branch, TX)
- …Slack, MaaS360, Workspace One) Proven analytical and problem-solving abilities Experience with Help Desk ticketing systems Strong customer service skills ... all end users. This role will report to Service Desk Supervisor What will you do? Day to day...and internal Signify Health employees Customer engagement via ticketing system , inbound and outbound, and email channels Resolve Apple… more
- CVS Health (Farmers Branch, TX)
- …network and internal Signify Health employees + Customer engagement via ticketing system , inbound and outbound, and email channels + Resolve iOS and Signify ... analytical and problem-solving abilities + Experience with Helpdesk ticketing systems + Strong customer service skills (Written and verbal)...financial wellness of our colleagues and their families to help them be the healthiest they can be. In… more
- HCA Healthcare (Denton, TX)
- …you need to succeed in our organization. We are looking for an enthusiastic Front Desk Coordinator to help us reach our goals. Unlock your potential! **Job ... 156,000 hours volunteering in our communities. As a Front Desk Coordinator with CareNow you can be a part...of staff is helpful + Experience using an EHR system is beneficial + To obtain a BLS Certification… more
- COMSO, Inc (San Antonio, TX)
- …of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide assistance ... for implementation, troubleshooting and maintenance of information Technology (IT) systems . + Manages IT system infrastructure and...using IT systems (U) Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- CAE USA INC (Arlington, TX)
- …and/or related field professional experience. + 1-3+ years of relevant customer service/ help desk /troubleshooting experience for corporate end users. + Excellent ... repair of new technology, while working to properly document within a service desk ticket system and maintaining service level agreements. Essential Duties and… more
- DMS International (Lackland, TX)
- …location, + Assist users with general computer problems and coordinate with NMCI Help Desk and Base Operations personnel when additional assistance is required, ... by DoDM 8140.03 and SECNAV 5239.2M, + Maintain operating system (OS) and computing environment (CE) qualification as required....with general computer problems and coordinate with Air Force Help Desk and Base Operations personnel when… more
- General Dynamics Information Technology (San Antonio, TX)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology (IT),Remote Access,Remote ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity...career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at… more
- Robert Half Technology (San Antonio, TX)
- …processes, while driving continuous improvement across various IT functions such as Help Desk , Field Engineering, Network Operations, Data Center Engineering, ... management. * Implement and enforce change management controls for system updates and new implementations. * Maintain and manage...expertise in managing IT services across areas such as Help Desk , Field Engineering, and Network Operations.… more
- Lockheed Martin (Fort Worth, TX)
- …reporting and/or data collection * Prior customer support experience \(i\.e\. help desk support, customer\-facing roles, trouble\-shooting with clients in ... Providing solutions to customer issues on an integrated IT " system of systems " supporting a global military...Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most… more