• Services and Support Supervisor

    City of Norfolk, Virginia (Norfolk, VA)
    …Experience with Asset Management Systems implementation and support. + CUSTOMER SERVICE/ HELP DESK : Provide excellent customer service and IT support to all ... hardware, as well as specialized technical hardware and software systems . Our team applies a broad knowledge of technology...Services and Support Supervisor. This role entails overseeing 24/7 help desk support and managing a team… more
    City of Norfolk, Virginia (07/11/25)
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  • Support Technician I

    Navy Exchange Services (NEX) (Virginia Beach, VA)
    …support for IT issues involving hardware, software, and system access. Utilize automated help desk systems to log, track, and manage requests. Gather ... issues involving office automation, data communications, LAN, and POS systems . Manages help desk requests,...Applications Functional Areas: Retail, Financial, Distribution, Logistics, Human Resources Help Desk or System Support:… more
    Navy Exchange Services (NEX) (07/17/25)
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  • Service Center Frontline Account Manager

    CACI International (Chantilly, VA)
    …3 years of experience in Help Desk support, IT service desk , or systems administration roles. * Proven ability to work shift-based schedules, including ... service requests, and technical issues across a range of systems , applications, and platforms (including Windows and Linux). You...as HP OpenView or CA Concord. * HDI Customer Help Desk Analyst certification or equivalent. *… more
    CACI International (07/18/25)
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  • Opportunities in Support of GAO Technology…

    SAIC (Reston, VA)
    …the following task areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT ... Information Assurance and Security Operations + IT Infrastructure + Systems Engineers + Deskside Technicians + Service Desk...and many will be remote, with the exception of Help Desk , Deskside Support, and select Infrastructure… more
    SAIC (04/24/25)
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  • Lenel System Administrator 2

    M. C. Dean (Norfolk, VA)
    …Provide tier II/III support for customer issues reported through the help desk + Proper documentation of system programming Responsibilities include but are ... system performance and recommend improvements. + Resolve complex system issues for physical security systems and...networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation.… more
    M. C. Dean (07/15/25)
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  • Entry Level Computer Operator - Temporary

    TekSynap (Richmond, VA)
    …+ CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... Duties): + Install and configure workstation setups at approximately 1,650 desk locations. + Equipment includes: two monitors, docking station, laptop, keyboard,… more
    TekSynap (05/08/25)
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  • Deputy Program Manager

    ManTech (Herndon, VA)
    …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on...for a position with ManTech through its online applicant system , please email us at ###@mantech.com and provide your… more
    ManTech (05/10/25)
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  • End User Services Manager

    ManTech (Herndon, VA)
    …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership...for a position with ManTech through its online applicant system , please email us at ###@mantech.com and provide your… more
    ManTech (05/09/25)
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  • IPOC Specialist

    Chenega Corporation (Springfield, VA)
    …for all support calls received or route user support calls to an appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... modified to meet department needs. + Keep track of system progress in detailed reports, email reports to appropriate...Shifts will be identified upon hire + Ability to help cover the Help Desk … more
    Chenega Corporation (07/14/25)
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  • Chief Engineer

    BAE Systems (Sterling, VA)
    …optimizing operations and maintenance of existing cyber capabilities, including Tier 2-4 help desk **Required Education, Experience, & Skills** Bachelor s degree ... **Job Description** BAE Systems , Inc. is the US subsidiary of BAE...sustainment of on-prem, cloud, and hybrid enterprise IT including help desk operations + Experience with Splunk… more
    BAE Systems (07/16/25)
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