- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge… more
- Johnson, Mirmiran, and Thompson Inc. (Virginia Beach, VA)
- …Clark Nexsen, a JMT Company, and become part of a dynamic, collaborative team dedicated to delivering exceptional service to our clients-while making a meaningful ... our communities and the world through the projects we help bring to life. Clark Nexsen is seeking a...Nexsen is seeking a motivated and experienced Bridge Inspection Team Leader to join our growing bridge safety inspection… more
- General Dynamics Information Technology (Mclean, VA)
- …leadership, ensuring timely and high-quality support for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have ... **Required Qualifications:** + 8+ years of experience in a Help Desk or IT Support role, with...interpersonal and communication skills with a proven ability to lead a customer-service-oriented team . + Familiarity with… more
- Chenega Corporation (Fort Belvoir, VA)
- …Tier 2 level customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired ... tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated...new IT support procedures, equipment, methods, and approaches. + Lead other team members to identify and… more
- Deloitte (Rosslyn, VA)
- …with deal desk and contract review activities. Support our sales team with deal and contract structuring, RFI/RFP/Proposals, and contract review, drafting custom ... Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist...terms. + Work actively with account leadership and quality team to identify and help mitigate post-signature… more
- Cambridge International Systems Inc (Virginia Beach, VA)
- …united by a set of core values: commitment, integrity, and perseverance. Join our team and help us confront today's most threatening and complex obstacles! ... When you join the Cambridge team , you are part of a skilled and...current workforce, and/or providing opportunities for existing employees to mentor/ lead others. Cambridge internship programs are a blend of… more
- M. C. Dean (Norfolk, VA)
- …design + Provide tier II/III support for customer issues reported through the help desk + Proper documentation of system programming Responsibilities include but ... Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic...networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation.… more
- KeenLogic (Mclean, VA)
- …synchronization + System performance optimization and security compliance + Global help desk operations and training delivery + Program/project management ... KeenLogic is seeking an Enterprise Architect to join our team supporting one of our government clients. This is...synchronization across multiple programs. + Direct and support global help desk operations, ensuring efficient issue resolution… more
- KeenLogic (Mclean, VA)
- …synchronization + System performance optimization and security compliance + Global help desk operations and training delivery + Program/project management ... seeking a Task Order Project Manager to join our team supporting one of our government clients. This is...security regulations and standards + Oversee and support global help desk operations to ensure efficient service… more
- KeenLogic (Mclean, VA)
- …synchronization + System performance optimization and security compliance + Global help desk operations and training delivery + Program/project management ... is seeking an IT Management Specialist to join our team supporting one of our government clients. This is...requirements and applicable regulations + Direct and support global help desk operations, ensuring efficient service delivery… more