• Technical Support Analyst I

    GMHC (New York, NY)
    …Job Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via ticketing system, ... follow-through and attention to detail. + Accurately document all Help Desk actions and user interactions in...Walk New York, and support for internal meetings or tech setups may require in-person availability beyond regular scheduling.… more
    GMHC (10/23/25)
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  • In Office Call Center Representative

    KPH Healthcare Services, Inc. (Gouverneur, NY)
    …peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls and ... master and gain efficiency in systems leveraged by the Help Desk . + Provide Help ...experience **Experience:** + Preferred: 0-2 years experience as Rx Technician or Customer Service Representative in a health care… more
    KPH Healthcare Services, Inc. (11/06/25)
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  • Information Technology Specialist 2 (NY Helps),…

    New York State Civil Service (Albany, NY)
    …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to ... in performing technical activities related to application development, data center operations, help desk support, and application integration in accordance with… more
    New York State Civil Service (10/27/25)
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  • Desktop Technician

    Alfred University (Alfred, NY)
    …scheduling for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware and software ... works in progress. + Consult and collaborate with network and Help Desk personnel to optimize University computer hardware and software use. Involves… more
    Alfred University (10/29/25)
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  • Senior Customer Service Training Specialist

    KPH Healthcare Services, Inc. (Gouverneur, NY)
    …environment of continuous quality and process improvement. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls and directing ... incoming calls to appropriate staff members. + Provide Help Desk resolution of customer service issues...**Experience:** + Preferred: 0-2 years experience as a Pharmacy Technician or Customer Service Representative in a health care… more
    KPH Healthcare Services, Inc. (10/25/25)
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  • OR Desktop Support Technician

    TEKsystems (Brooklyn, NY)
    …oriented fashion. * Provide one-on-one instructions/training/guidance to end users and the help desk on use of hardware/software and standard procedures. * ... Description Operating Room Desktop Support Tech * Computer imaging and upgrade. * PC's and Printer deployment. * Wyse terminal setup and Configuration. * Configure… more
    TEKsystems (11/18/25)
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  • GIS Analyst for the Division of HPD Tech

    City of New York (New York, NY)
    …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... growth. Your Team: Housing Preservation & Development Technology (HPD Tech ) is the IT division within HPD. The Office...support GIS users. - Document processes and workflows to help convey information to users of different levels of… more
    City of New York (11/09/25)
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  • IT Project Coordinator for the Division of HPD…

    City of New York (New York, NY)
    …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... growth. Your Team: Housing Preservation & Development Technology (HPD Tech ) is the IT division within HPD. HPD ...Tech ) is the IT division within HPD. HPD Tech is committed to transforming HPD through technology by… more
    City of New York (10/05/25)
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  • Network & Systems Technician

    Burnt Hills-Ballston Lake Central School District (Ballston Lake, NY)
    …informations systems; + Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations; + Works with vendors to ... Network & Systems Technician The Burnt Hills-Ballston Lake Central School District...working with cutting-edge technology, and contributing to a high-performing tech team. Civil Service Description: Classification: Competitive The incumbent… more
    Burnt Hills-Ballston Lake Central School District (11/08/25)
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  • Cust Svc Operations Analyst 2

    Public Consulting Group (Albany, NY)
    …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...Our support center empowers best practice education solutions that help schools better meet the needs of struggling students… more
    Public Consulting Group (10/29/25)
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