- City of New York (New York, NY)
- …tracking. Preferred Skills: Excellent Customer Service experience. Excellent understanding of Help Desk environment including operations, processes, etc. Minimum ... serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New… more
- SUNY Morrisville (Morrisville, NY)
- …with upgrades, system design, and recommendations for improving AV setups. + End-User Support ( Help Desk - our Tier 1 Support): + Provide technical support for ... hardware and software issues related to AV systems, computers, networks, and other tech tools. + Offer on-site and remote support, ensuring timely and effective… more
- IT Concepts (Buffalo, NY)
- …may be substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System Administration. + Candidates must be able to meet the ... operation and user satisfaction. + Assist in delivering both remote and desk -side technical support, responding to IT support tickets, and performing diagnostic and… more
- City of New York (New York, NY)
- …identification of computer and application related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism. - Escalate ... issues as required and ensure a timely distribution of information within the organization to expedite resolutions. - Keep stakeholders informed about ongoing issues and resolutions. - Follow the client support guidelines as outlined by supervisor. - Maintain… more
- Stark Tech Group (Ballston Spa, NY)
- …Bachelor's degree preferred. + At least 2 years' related experience in computer hardware/software, help desk or PC operations. + Working experience in the HVAC ... | Hourly | 27.98-31.48 per hour | Full Time Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization… more
- Insight Global (New York, NY)
- …also have onsite walk-ups and deskside help as well. Since this is a 365 desk there will be some holidays that the analysts will need to work on a skeleton crew. ... US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service ...want the end users to have a local onsite technician that they know. The firm is in the… more
- Fujifilm (Valhalla, NY)
- …(CUA) environment. + Manage team of security administrators to ensure processing of Help Desk tickets to meet established SLAs with accuracy and quality. ... looking for mission-driven talents eager to join us to help create, market, and support a vast portfolio of...skills in new, exciting ways. Whether you're shaping tomorrow's tech or redefining today's processes, we'll provide a flexible… more
- AIG (New York, NY)
- …presentations, reports, and updates + Coordinate all IT issues needed, including arranging for help desk support and systems related matters. + Assist with new ... think strategically to keep the executive on track. + Tech savvy in order to problem solve and ...Tech savvy in order to problem solve and help the executive. + Integrity to handle highly confidential… more
- City of New York (New York, NY)
- …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the agency's ... with work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability (only when necessary). Set… more
- Monroe One Boces (Fairport, NY)
- …2d); 5. Assists in the collection, preparation, and review of departmental data (eg Help Desk tickets, inventory, etc.); 6. Assists in hardware, software, and ... Clerk I + Date Posted: 8/4/2025 + Location: Technology Services (Campus Tech ) + Closing Date: 08/14/2025 LOCATION OF POSITION: Fairport NY 14450; Technology… more