- General Dynamics Information Technology (Chantilly, VA)
- …is no challenge we can't turn into opportunity. And our work depends on a ** Help Desk Technician ** joining our team to support **our government client's** ... Northern Virginia locations. **At GDIT, people are our differentiator.** As a ** Help Desk Technician ** supports and manages the responsibilities of the… more
- TEKsystems (Hampton, VA)
- Description 3 day shift roles, 1 nightshift The IT Helpdesk Technician provides front-line support to staff by responding to technical inquiries, resolving ... hardware and software issues, and maintaining user satisfaction. This role is instrumental in supporting the institution's mission of academic excellence and service. Key Responsibilities: * Serve as the first point of contact for users seeking technical… more
- NTT America, Inc. (Ashburn, VA)
- …inclusion - it's a place where you can grow, belong and thrive. **Your day at NTT DATA** Provide customer service, troubleshooting, as well as incident escalation ... NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES &...invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into… more
- SMX (Fort Belvoir, VA)
- …+ Lead Help Desk operations and personnel + Perform duties as a Help Desk technician as required + Promote professional growth within the Help ... position at Ft. Belvoir. The Senior Help Desk Supervisor will be responsible for the day... day -to- day operations of the organization's help desk . This role involves overseeing the… more
- CACI International (Chantilly, VA)
- …in Help Desk support and/or system administration Proven experience as a help desk technician or other customer support role Experience and knowledge ... to improve overall customer satisfaction. **This will be a Day Shift position that could cover weekends and holidays...environment Customer service and/or support experience working in a Help Desk , Service Desk , or… more
- IHG (Arlington, VA)
- …one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer ... and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local...Always know what events and activities are on the day 's schedule. Jump into other ad-hoc duties when your… more
- IHG (Petersburg, VA)
- …one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer ... concerns. + Be a trusted contact for all guests. Help them with anything from bill issues to local...Always know what events and activities are on the day 's schedule. + Jump into other ad-hoc duties when… more
- IHG (Alexandria, VA)
- …memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, ... feel right at home. A little taste of your day -to- day : Every day is different,...would be great, but not essential * Literate and tech -savvy - you'll need a good grasp of reading,… more
- TekSynap (Arlington, VA)
- … desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as Switches, ... day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support to receive...services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a… more
- GCyber (Arlington, VA)
- …service quality and operational efficiency. + Act as a liaison between the help desk team and senior management, translating technical requirements into ... customer. As a Tier 2 Lead CAB Manager for Tech Control, you will manage day -to- day...actionable strategies. + Manage and supervise help desk employees, providing guidance and training… more
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