- Colliers Engineering & Design (Rochester, NY)
- …first point of contact for helpdesk inquiries. + Record, track, and document the help desk request problem solving process including actions taken through to the ... Overview Colliers Engineering & Design is seeking a tech -savvy problem solver who loves helping people! As...problem solver who loves helping people! As an IT Technician , you'll troubleshoot computer, hardware, and software issues while… more
- Barnes & Noble (Westbury, NY)
- …provides first-level support for all calls and tickets coming into the Store Systems Help Desk . This position is heavy phone support, remoting into stores' ... Title: Temporary Store Support Technician Category: Information Systems & Technology EmploymentType: Temporary...communicate any patterns or trends of incoming calls to Help Desk Management. * Provide technical or… more
- New York State Civil Service (New York, NY)
- …Coordinate telecom services for staff onboarding, offboarding, moves and changes with the Help Desk and Administrative Services* Liaise with third party vendors ... No Agency Empire State Development, NYS Title Datacenter/Network Technician Tier 1 Occupational Category Other Professional Careers Salary...with VMware 7.0 + and VMware VDI solutions, Some Help Desk functionality. Ability to work with… more
- Greece Central School District (North Greece, NY)
- …systems, permissions, user accounts, Activity Directory and network printing; Uses established help desk system to log request, monitor progress, report problem ... on the use and features of new systems; Performs Network Technician duties as needed ; Other duties as assigned. Questions regarding this posting should be… more
- TEKsystems (New York, NY)
- …Active directory, Desktop, Customer service, software configuration, Desktop troubleshooting, Help desk support, Pc troubleshooting, Ticketing system, mac, ... Description Onsite Tech Support - Associate is responsible for providing...Use external information to research and resolve issues when needed * Consistently update the ticket tracking system with… more
- Alfred University (Alfred, NY)
- …(inbox and calendar sharing, setting up spam and email filters, setting up personal folders, help back up needed emails, etc.). + Provides backup to the Desktop ... The Helpdesk Technician will collaborate with the Helpdesk Manager, System...coordinate necessary supplies and workers for "Start-up." + Cover desk hours that are vacant due to student absences… more
- Albany Medical Center (Albany, NY)
- …needs. The Audio-Visual Specialist will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, ... Med employees during their interaction with the Albany Med Help Desk . The Audio-Visual Specialist acts as...Maintain confidentiality by using and communicating information only as needed to perform one's duties + Perform at or… more
- BlackBox (New York, NY)
- …excellent customer service. . The Unified Communications (UC) Technician performs day-to-day installation, service, programming, testing and troubleshooting ... Responsibilities: . Manage user incidents routed from the Service Desk , or escalate where appropriate, ensuring the provision of...for supported sites . Work with various vendors as needed to support site specific services, hardware, and software… more
- Alfred University (Alfred, NY)
- …scheduling for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware and software ... related issues, vendor interface, and replacement of parts as needed . + Create, manage, and install images for leased...in progress. + Consult and collaborate with network and Help Desk personnel to optimize University computer… more
- SUNY Cortland (Cortland, NY)
- …a regular basis + Communicate effectively with manufacturer's technical support and help desk personnel for support assistance Documentation + Document ... service contracts + Respond to daily network and telecom help tickets. Monitor network systems and respond to problems,...mentoring and training for students or part-time personnel when needed + Provide technical support to network users and… more