- Capital Region BOCES (Albany, NY)
- …Northeastern Regional Information Center - Franklin-Essex-Hamilton Region/North Country BASIC FUNCTION: The Help Desk Technician is the primary contact with ... that are routine in nature. Enters calls into department support call tracking database/system. Troubleshoots technical support ...and Rule XV, individuals with permanent competitive status as Help Desk Technician Trainee (BOCES)… more
- City of New York (New York, NY)
- …and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... are not limited to the following: - Triage and support all application and connectivity issues. - Provide telephone,...number: 712972 - Click on the job business title: Help Desk Technician - Click… more
- City of New York (New York, NY)
- …fairness and justice for all. KCDA has an exciting opportunity to work as a Help Desk Technician to complement our existing Information Technology team. The ... Information Technology Support Technician /Specialist provides a single point of...support calls and accurately log them in the Help Desk application. - Troubleshoot and resolve… more
- Bethlehem Central School District (Delmar, NY)
- …as a computer technician . Position Start Date:06/09/2025 Application Deadline:05/15/2025 Civil Service Title: HELP DESK TECHNICIAN Job Number: 25-26 102 ... telephone, e-mail, facsimile, mail, and in person for the support services provided by Division of Information Services; +...six (6) months full-time paid experience as a computer technician ; OR + Graduation from high school or possession… more
- New York State Energy Research and Development Aut (Albany, NY)
- …energy transition. Job Overview NYSERDA's IT Department seeks a qualified individual for the Service Desk Team. The Service Desk Technician will be part of ... the team responsible for the organization's technical support and the service desk and is...independently + Good communication skills + Experience with a help desk ticketing system + Ability to… more
- Extra Space Storage (Buffalo, NY)
- …us as a great place to work. **Job Summary:** The Service Desk Technician I will provide Tier I support for end-users by allocating, configuring, delivering, ... locations and requires flexibility to work various shifts. The technician will escalate complex issues beyond Tier I scope...and works under direct supervision. **Primary Responsibilities:** + Resolve Help Desk tickets according to SLA +… more
- City of New York (New York, NY)
- …Office of Chief Medical Examiner is seeking qualified candidates to fill a College Aide- Help Desk Technician position within the IT Department. Typical tasks ... of a person. We exist to provide answers in support of families, victims, and community during times of...include but are not limited to the following: -Helpdesk/desktop support for hardware and software computer systems and peripherals.… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... support for hardware and software computer systems and peripherals. Support and set up audio/visual equipment, computers, and Laptops in several conference… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... Job Description Those candidates who possess a PERMANENTCOMPUTER ASSOCIATE (TECHNICAL SUPPORT ) title are strongly encouraged to apply. The New York City Department… more
- SUNY Cortland (Cortland, NY)
- …and functional users on a regular basis + Communicate effectively with manufacturer's technical support and help desk personnel for support assistance ... students or part-time personnel when needed + Provide technical support to network users and help nontechnical...Provide technical support to network users and help nontechnical people understand and use complex equipment and… more