- ARSIEM (Arlington, VA)
- …is looking for a Lab Manager I (Technical Engagement Network (TEN) Help Desk Technician ) to support onsite incident response to civilian Government ... in Arlington, VA. Responsibilities + Serve as the first-level Help Desk for the TEN Lab's systems...Desk ticket processing and procedures + Good Customer support + Ability to keep detailed notes + Must… more
- Nightwing (Arlington, VA)
- …with the restoration of services. Nightwing is seeking a Technical Engagement Network (TEN) Help Desk Technicians to support this critical customer mission. ... **Responsibilities:** - Serve as the first level Help Desk for the TEN Lab's systems...Desk ticket processing and procedures - Good Customer support - Ability to keep detailed notes - Must… more
- CACI International (Chesapeake, VA)
- …of Travel Required: None Type of Travel: None * * * CACI is seeking a ** Help Desk Specialist** to support a DOD Travel contract. **Responsibilities:** + ... Help Desk Specialist Job Category: Information...+ Translates processes into visual depictions. + TAC requires support 24X7 365 days a year, the selected individual… more
- TekSynap (Arlington, VA)
- …requisitions for equipment and services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment ... the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support ...successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control… more
- Leidos (Reston, VA)
- …* Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier 3 support ... Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security...position requires the ability to work flexible hours in support of the NOC in Chantilly, VA. Work Schedule… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1...software for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network as ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. +...+ Ability to assist clients with hardware and software support via telephone. + Coordinate with team to ensure… more
- Red River (Chantilly, VA)
- …is primarily responsible for working on a team within the NOC/24x7 Service Desk . This position will handle technical support requests directly from customers ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to… more
- Red River (Chantilly, VA)
- …a Tier 1 Technician to join our growing team! The Tier 1 Technician is primarily responsible for handling technical support requests directly from customers ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...1-3 years of IT experience with IT administration and support experience with windows administration and management of Active… more
- NTT America, Inc. (Ashburn, VA)
- …account administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third ... 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers company… more
- TekSynap (Arlington, VA)
- …experience in analysis testing and troubleshooting circuits + Minimum 5 years' experience with help desk support and operation. + Education: + Bachelor's ... of monitoring tools to provide both reactive and proactive support for the client network and systems infrastructure +...our team in Arlington, VA. TekSynap is a fast-growing high- tech company that understands both the pace of technology… more