- CUNY (New York, NY)
- …with other OIT professionals, including systems administrators, network administrators, help desk analysts, security administrators, and third-party vendors. ... at a College or University level. They set policies and procedures, direct technical staff, and maintain responsibility for administrative as well as technical … more
- IT Concepts (Syracuse, NY)
- …relevant experience may be substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System Administration. + Candidates must ... able to interact with customers and diagnose problems and lead customers through the necessary steps to correct their...user satisfaction. + Assist in delivering both remote and desk -side technical support, responding to IT support… more
- Kyndryl (Rye Brook, NY)
- …and more secure. We are looking for people with strong consulting experience and technical acumen for all things Modern Workplace and End User Experience is our ... do! You will join our Kyndryl Consult organization and help deliver Cloud first, Remote first, Digital first solutions...duties may include, but are not limited to: + Lead role in the delivery of client consulting engagements… more
- New York State Civil Service (Albany, NY)
- …and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues, ... and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user issues,… more
- Ricoh Americas Corporation (New York, NY)
- …and engages in advancing strategic partnerships with clients and industry partners. Lead complex and technical bids including identifying and comprehending ... that addresses the client's business objectives. + Strong ability lead solution development integrating with IT infrastructures; technical...duties are performed in an office or at a desk , writing, using the telephone and computer. + Infrequent… more
- Publicis Groupe (New York, NY)
- …requires a highly motivated, technical savvy, detail orientated, and entrepreneurial person to lead the day to day management of the technical end of the ... and our audience first approach as a mantra and help champion that spirit to their team, while positioning...mobile and all offline media + Write and deliver technical strategies and POV's as well as oversee the… more
- Capital Region BOCES (Albany, NY)
- …and desktop). + Diagnosing computer and network problems on-site or by assisting help desk staff with user telephone consultations. + Working with vendors ... in that the Senior level performs more difficult and technical work and may act as the lead...title. NY HELPS is a temporary program designed to help local government employers address current staffing issues. Traditionally,… more
- NASCO (Albany, NY)
- …+ Experience working in a customer service environment + Working experience using Help Desk ticket tools (eESM, ManageNow, ISM) or comparable **Working ... II, NPA I, NPA II, and Level III (NASCO Technical ) support so they are able to research and...is completed, and uses the NCSC Nshare Repository to help identify any additional research information. + Follows up… more
- Axis (New York, NY)
- …business and functional requirements, working closely with Claims leadership and technical teams to ensure alignment with business objectives. This position will ... will be responsible to the Agile value stream team lead , ensuring alignment with our Agile principles and goals....refine requirements, and ensure alignment of business needs with technical delivery. + Partner with Product Owner(s) to manage… more
- City of New York (New York, NY)
- …Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be accepted for ... technical design deliverables to document technical and non- technical functionalities and features of systems/programs/applications. - Lead teams… more