- Walmart (Dallas, TX)
- …to meet SLA's, procedures, and processes to drive effective availability for the Help Desk . Collaborate with embedded software and services development teams to ... help lead projects, supervise employees within the Technology Support , and support other teams as needed...."no task is too small" attitude. You can explain technical issues to non- technical users. You can… more
- AccentCare, Inc. (Austin, TX)
- …Bachelor's degree in Information Technology preferred or 2 - 4 years of technical support experience + Certifications requested: IT Infrastructure Library (ITIL) ... Overview End User Support -IT Field Services Location: Austin, TXPosition: End User...access. + Triage and resolve escalated issues from the Help Desk . + Coordinate with Tier 3… more
- Concentrix (Austin, TX)
- …Media, Technical Support , Case Management, Contact Center Customer Service or Help Desk preferred + BA/BS degree preferred + Able to rotate shifts as ... Job Title: VR Gaming Developer Support Specialist Job Description In the role of...success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that… more
- TEKsystems (Canyon Lake, TX)
- …technical issues related to hardware, software, and peripherals. + Respond to help desk tickets promptly and maintain accurate documentation of resolutions. + ... + Provide Level 1 and Level 2 desktop support for end-users, including diagnosing and resolving ...21, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- Insight Global (San Antonio, TX)
- …and a solid understanding of datacenter-wide virtualization strategies. - Background in customer-facing technical roles including help desk , call center, or ... Sunday 7pm-7am. This person is responsible for delivering exceptional technical and customer support by managing inbound...issues within established SLAs. Previous experience in customer service, help desk , or service desk … more
- Texas Pride Fuels, Ltd. (Springtown, TX)
- …interactions or tool integrations + Exposure to cybersecurity best practices + Experience with help desk ticketing and asset management systems What We Offer: + ... are looking for a versatile and technically skilled IT Support Technician who is not only comfortable working with...support -ideal for someone who thrives in a hybrid technical environment. Required Skills + CompTIA A+ Certification +… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If this is ... looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing,...the US and Canada provide a broad range of technical expertise in defense, civil, and health technologies, computer… more
- COMSO, Inc (San Antonio, TX)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- DR Horton, Inc. (Austin, TX)
- … technical backgrounds * . Maintain expertise with changing technology * . Provides third level support to the Help Desk and server admin teams * . Have ... various development and test application environments. The technician may also assist help desk technicians, server engineers, and network administrators with… more
- Public Consulting Group (Austin, TX)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule...Bachelor's Degree or equivalent experience in a related field ( technical support ) + 3+ years of related… more