- SKC Communication Products LLC (Dallas, TX)
- MAJOR RESPONSIBILITIES AND DUTIES 1. Provide Post-Sales Technical support for videoconferencing and integration clients 2. Provide excellent customer service and ... how SKC supported products function 14. Provide any other support to ensure SKC operates up to standards on...Great communication skills + Excellent organizational skills + IT help desk experience General Qualifications Ability to… more
- COMSO, Inc (San Antonio, TX)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- GovCIO (San Antonio, TX)
- …a full onsite position in San Antonio, TX. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled backups, network storage ... **Overview** GovCIO is looking for a Customer Support Professional (CSP) (IT Specialist) that will provide Tier 2 Level Field Support to DEA personnel located… more
- Cognizant (Dallas, TX)
- …scheduling or travel needed for this position. **Responsibilities** + Provide technical support and troubleshooting for Service Desk and Desktop Support ... transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the...supporting our IT infrastructure. With a focus on Service Desk and Desktop Support you will ensure… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If this is ... looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing,...the US and Canada provide a broad range of technical expertise in defense, civil, and health technologies, computer… more
- CAE USA INC (Arlington, TX)
- …and/or related field professional experience. + 1-3+ years of relevant customer service/ help desk /troubleshooting experience for corporate end users. + Excellent ... of new technology, while working to properly document within a service desk ticket system and maintaining service level agreements. Essential Duties and… more
- SHI (Austin, TX)
- …mindset and stay current on industry trends. **Role Description** + Build, implement, and support a wide range of technical solutions for internal and customer ... and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees… more
- American Airlines (Dallas, TX)
- …to proactively mitigate risks **IT Operations & Service Management** + Oversee Application Support , IT Helpdesk, and Service Desk operations to ensure high ... is responsible for leading the organization's IT service management, application support , and enterprise information security functions. This includes ensuring a… more
- NextEra Energy (Houston, TX)
- …provide energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. ... analytical skills, and a deep understanding of commodity markets. **Responsibilities:** . Support the trading desk by providing insights and analysis using… more
- Iron Mountain (Austin, TX)
- …integration. + Industry Knowledge: Familiarity with B2B services, IT service management, help desk , Service Now, and relevant enterprise systems and solutions. ... providing technical expertise, scope definition, and cost estimation to support the sales team in winning new business opportunities. Synthesises and… more
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