- Capital Region BOCES (Albany, NY)
- …Northeastern Regional Information Center - Schenectady City School District BASIC FUNCTION: The Help Desk Technician is the primary contact with employees ... as outlined in Rule XIV.1.b and Rule XV, individuals with permanent competitive status as Help Desk Technician Trainee (BOCES) mature to Help Desk … more
- Unity House (Troy, NY)
- Sign on bonus:$750 We're looking for a service-oriented Help Desk Technician to join our IT team and ensure smooth daily operations for staff across our ... in and around all Unity House of Troy's locations. Job Summary: The Help Desk Technician provides first-level technical support for all Unity House staff.… more
- TEKsystems (Seneca Falls, NY)
- Description We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This role is responsible for providing technical ... systems, including break-fix troubleshooting and remote assistance. + Respond to help desk calls, document issues in the ticketing system, and ensure timely… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military ... degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support… more
- Loretto Management Corporation (Syracuse, NY)
- …for employees + Convenient locations with free parking + Employee Coaches - to help you achieve life goals + Diaper Assistance Program + Opportunity for career ... growth and movement within 19 sites! Connect With Us! (https://careers-loretto2.icims.com/jobs/50895/analyst%2c-client-support/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834448097) ID2025-50895 Location : Address750 E. Brighton Avenue Job Location - Site :… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk Technician 's role is to ensure proper computer operation ... issue. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule... technician . + Record, track, and document the help desk request problem-solving process, including all… more
- Capital Region BOCES (Albany, NY)
- …and maintenance of computer systems and networks. PROMOTIONAL : Twenty-four months (24) as a Help Desk Technician in the agency where the vacancy, or ... anticipated vacancy, exists. Time served as a Help Desk Technician Trainee does not qualify towards promotional experience. The selected applicant will be… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night Shift - Tuesday...the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms ... **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician ** provides timely and accurate Information...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Sunday...the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms ... **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician ** provides timely and accurate Information...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more