- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,Problem ... turn into opportunity. And our work depends on a Help Desk Specialist joining our team to...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- Red River (Chantilly, VA)
- …1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team at ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...the Service Desk . This position will handle technical support requests directly… more
- NTT America, Inc. (Ashburn, VA)
- …7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers company ... other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors to provide the… more
- Robert Half Technology (Richmond, VA)
- …+ Education: High School Diploma or equivalent + Experience: + 2-4 years of Service Desk or Help Desk experience + 1 year of desktop administration ... new knowledge and procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet key performance metrics: +… more
- CACI International (Chesapeake, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Public Trust Employee Type: Regular ... Travel: None * * * CACI is seeking a ** Help Desk Specialist** to support a DOD...and/or problem requires physical interaction with end user the technician escalates problem to the appropriate team. + Responsible… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …and controls all requests for information systems resources by using an automated help desk tracking system. Enters all requests for resources assistance into ... Title: SUPPORT TECHNICIAN I Location: United States-Virginia-Virginia Beach Job Number:...Financial Distribution Logistics Human Resources -Working at a technical Help Desk or in a System Support… more
- NANA Regional Corporation (Arlington, VA)
- …software tools. + Travel to deliver training. + Provide Tier I and Tier II help desk support; respond to requests for assistance received either directly from ... Suvi is hiring a Field Service Technician to provide training and on-site support, helping...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- Veterans Affairs, Veterans Health Administration (Hampton, VA)
- …repairs to Biomedical Engineering/Healthcare Technology Management and Office of Connected Care Help Desk . Ability to educate patients about specific ocular ... treatment, prevention, follow-up care and patient counseling. The Ophthalmology Technician performs screening procedures such as patient history, pupil responses,… more
- NTT America, Inc. (Ashburn, VA)
- …stacking equipment, installing PDU's creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, ... day at NTT DATA** The Data Center IT Infrastructure Technician supports client requests within their space in NTT...required. + 3-5 years of data center environment or help desk experience is required. + CompTIA… more
- ManTech (Mclean, VA)
- …to include holidays. **Minimum Qualifications:** + HS diploma and 4+ years of relevant help desk experience OR Bachelor's degree + 1+ year of hands-on experience ... **MANTECH seeks** a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In...supporting customer IT help desk . + Experience resolving technical problems… more