- Veterans Affairs, Veterans Health Administration (Des Moines, IA)
- …technology located at assigned site; and communicates with National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of ... This includes developing and delivering virtual and digital technologies which help Veterans communicate synchronously and asynchronously with their health care… more
- TEKsystems (Cedar Rapids, IA)
- Position Overview The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting ... problem-solving skills. + Experience in a call center or help desk environment. + Ability to multitask...remote candidates will also be considered. Experience Level + Entry Level Pay and Benefits The pay range for… more
- Patten CAT (Cedar Rapids, IA)
- …coordinating daily service operations. This role is responsible for managing technician assignments, responding to customer service requests, preparing quotes, and ... communication with customers regarding job status, processes change orders, reviews technician timecards and service reports, and ensures accurate and timely work… more
- Alliant Energy (Cedar Rapids, IA)
- …medium- to-high complexity technical issues escalated through the Information Technology Help Desk and other methods for data, telecommunications, voice, ... Computer Science or information technology Preferred + Certification Cisco Certified Entry Networking Technician (CCENT) and/or Cisco Certified Network Associate… more