- Mohawk Valley Health System (Utica, NY)
- Help Desk Support II Department: MVHS IT Job Summary The Help Desk Support Technician II performs both Helpdesk and IT Operations functions ... as needed in a healthcare system with a 24 hour, 7 days a week coverage requirement. Responsible for evaluating PC and printer troubleshooting, maintenance repair and installation, hardware and software configurations, product documentation, internet/specialty… more
- City of New York (New York, NY)
- …for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop ... and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support… more
- BlackBox (New York, NY)
- …excellent customer service. . The Unified Communications (UC) Technician performs day-to-day installation, service, programming, testing and troubleshooting ... Responsibilities: . Manage user incidents routed from the Service Desk , or escalate where appropriate, ensuring the provision of...the market and are in a superior position to help customers design, deploy and manage their IT infrastructure.… more
- Lactalis American Group Inc. (Buffalo, NY)
- …The Helpdesk Administrator II provides support to end-users remotely and desk -side. The individual responds to help requests and identifies, researches, and ... Helpdesk Administrator II Buffalo, NY (http://maps.google.com/maps?q=500+Seneca+Street+Buffalo+NY+USA+14204) Job Type Full-time Description...STORY, and how you can bring your EXPERTISE to help us make an impact. From your PASSION to… more
- Albany Medical Center (Albany, NY)
- …needs. The Audio-Visual Specialist will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, ... Med employees during their interaction with the Albany Med Help Desk . The Audio-Visual Specialist acts as...guidance to the Audio-Visual Specialist - Levels I and II positions as well as train new Audio-Visual Specialist… more
- New York State Civil Service (New York, NY)
- …combination of education and related technical experience in a help desk or technical environment.POSITION TITLE: NETWORK/SYSTEM TECHNICIAN II JG: ... impact on New York State's justice system. As a Technician with the Division of Court Modernization (DCM), you...two (2) years of related technical experience in a help desk or technical environment; or An… more
- Rallye Motor Company (Roslyn, NY)
- …Long Island's premier luxury automotive dealership, has an immediate career opportunity for a Help Desk Technician to provide fast and useful technical ... issues and offer advice to solve them. An excellent Help desk technician must have...support. + Escalate complex or unresolved issues to Tier II /III support teams as necessary. + Handle escalated customer… more