- Capital Region BOCES (Albany, NY)
- …and desktop). + Diagnosing computer and network problems on-site or by assisting help desk staff with user telephone consultations. + Working with vendors ... equipment. This class differs from the Network and Systems Technician in that the Senior level performs...title. NY HELPS is a temporary program designed to help local government employers address current staffing issues. Traditionally,… more
- Ontario ARC (Canandaigua, NY)
- …the main facility and off-site locations. + Monitors and responds to internal help desk system to maintain a high level of customer service to staff and ... per hour | Full Time The Arc Ontario PC Technician Salary: $ 18.57-19.78 Position Overview: Join our team...18.57-19.78 Position Overview: Join our team as a PC Technician and play a key role in keeping The… more
- BlackBox (New York, NY)
- …excellent customer service. . The Unified Communications (UC) Technician performs day-to-day installation, service, programming, testing and troubleshooting ... Responsibilities: . Manage user incidents routed from the Service Desk , or escalate where appropriate, ensuring the provision of...and support resources of terminated users . Perform first level and second level support . Basic… more
- Alfred University (Alfred, NY)
- The Helpdesk Technician will collaborate with the Helpdesk Manager, System Administrator, Network Manager, ITS Trainer, and Desktop Technicians to resolve desktop ... write, and speak the English language at a college level , be capable of performing sometimes complex mathematical calculations,...coordinate necessary supplies and workers for "Start-up." + Cover desk hours that are vacant due to student absences… more
- Burroughs (Albany, NY)
- …field service organization combined with remote managed services, technical support, help desk , program management and hardware solutions; including ATMs, ... Field Service Technician 1 Field Service Albany, NY Apply Description...are seeking aspiring Service Technicians in your area to help service and support our customers' cash automation technology… more
- Alfred University (Alfred, NY)
- …scheduling for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware and software ... write and speak the English language at a college level , be capable of performing sometimes complex mathematical calculations,...in progress. + Consult and collaborate with network and Help Desk personnel to optimize University computer… more
- Albany Medical Center (Albany, NY)
- …needs. The Audio-Visual Specialist will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, ... Med employees during their interaction with the Albany Med Help Desk . The Audio-Visual Specialist acts as...them in the documented timelines. The Audio-Visual Specialist - Level III will have moderate onsite audio-visual support experience,… more
- TEKsystems (New York, NY)
- …Active directory, Desktop, Customer service, software configuration, Desktop troubleshooting, Help desk support, Pc troubleshooting, Ticketing system, mac, ... books, journals, case studies, and perform product evaluations. Experience Level Entry Level Pay and Benefits The...12, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- City of New York (New York, NY)
- …identification of computer and application related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism. - Escalate ... computers, and laptops in several conference and training rooms. - Perform high- level triage of computer and applications related problems to assign to proper… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls and ... in an accurate and efficient manner. **Job Summary:** Entry level position. Works under direct supervision following standard procedures...master and gain efficiency in systems leveraged by the Help Desk . + Provide Help … more