- Public Consulting Group (Albany, NY)
- …against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents. Escalate incidents ... visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced...Our support center empowers best practice education solutions that help schools better meet the needs of struggling students… more
- SUNY Delhi (Delhi, NY)
- …follow both written and oral directions from CIS supervisory staff and utilize our Help Desk ticketing system effectively. Typical duties include, but are not ... skills by using investigative methods and Infrastructure Services tools. -Provide Help Desk coverage as needed. Other Expectations: -Attend monthly… more
- NTT DATA North America (Varick, NY)
- …team in Brick, New York (US-NY), United States (US). The Desktop Support Technician will be responsible for performing various managed client services for a ... strategic customer. These services include: IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical...technical skills with an emphasis on delivering a high level of customer service. _This position will be working… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Information Technology Services, Office of Title Information Technology Specialist 2, Workplace Services, 10117 (NY HELPS) Occupational Category ... the Information Technology Specialist 3, the Information Technology Specialist 2/Zone Technician will function as general desktop support staff for Workplace… more
- Brennan Center for Justice (New York, NY)
- …of public opinion. The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is an ... repair and replace computers and printers as needed. Experience/Skills/Requirements: + Technician Level 1 + Strong communication skills, problem-solving ability… more
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