• In Office Call Center Representative

    KPH Healthcare Services, Inc. (Gouverneur, NY)
    …peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls and ... in an accurate and efficient manner. **Job Summary:** Entry level position. Works under direct supervision following standard procedures...master and gain efficiency in systems leveraged by the Help Desk . + Provide Help … more
    KPH Healthcare Services, Inc. (05/06/25)
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  • Infrastructure Svcs Engr II

    Camping World (NY)
    …is functioning as intended and settings are correct. + Organize installation technician schedules and provide installation guides alongside a scope of work. + ... **Enhancement Requests & Coordination** + Work daily in Support Desk + with requests for access, device issues, cabling changes,...Schedule technicians for each request and work with each technician to ensure the job is done well and… more
    Camping World (05/10/25)
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  • Business Systems Analyst and Administrator

    Safran (NY)
    …and software inventories and licensing information. 11. Provide coverage and assistance to the Help Desk support technician for end user PC and application ... formally or informally, either verbally or in writing. 1. Help Desk system (SNOW) lead. Review and...backlogs and through assignment priorities keeps support within service level parameters. Escalates requests, which are not being completed… more
    Safran (03/27/25)
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  • Summer 2025 IT Undergraduate Internship

    Brennan Center for Justice (New York, NY)
    …of public opinion. The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is an ... repair and replace computers and printers as needed. Experience/Skills/Requirements: + Technician Level 1 + Strong communication skills, problem-solving ability… more
    Brennan Center for Justice (04/23/25)
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  • IT Support Specialist

    The New Jewish Home (Manhattan, NY)
    …to achieve desired outcomes. This role acts as liaison to the outsourced help desk vendor, ensuring open communication and identifying opportunities for ... daily basis. The IT Support specialist will provide second level support to users and assist our organization in...Certification + Minimum 3-4 years' experience as a Computer Technician or Desktop Support Specialist preferred. Physical Demands: +… more
    The New Jewish Home (04/09/25)
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