- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls ... coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered. + Ability to… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first- tier technical support to our nation's ... to perform basic device functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close customer tickets in… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit... Tier 1 Technician is primarily responsible for… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician ** Location...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, ... NOW! We are currently seeking a talented and motivated ** Help Desk Technician ** for a...experience in enterprise-level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops, mobile devices,… more
- Koniag Government Services (Winchester, VA)
- Arlluk Technology Solutions, LLC a Koniag Government Services company, is seeking a Help Desk Technician with a Top-Secret clearance to support ATS and our ... time off, and more. This position is for a Help Desk Technician to support...escalate and monitor issues between the government analysts and Tier 3 and 4 + Document agency business rules… more
- Koniag Government Services (Chantilly, VA)
- Arlluk Technology Solutions, LLC, a Koniag Government Services company, is seeking a Help Desk Technician to support ATS and our government customer. This is ... include, but are not limited to:** + Deliver quality help desk support services to a customer...base of about 2,000 geographically dispersed users + Provides Tier I and II technical software problem resolution for… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Support Technician **...for a Full-Time position. **Job Summary:** + Position OverviewProvides Tier 1 support for end users in a distributed ... NOW! We are currently seeking a talented and motivated ** Help Desk Support Technician -...Certification** * CompTIA A+ certification (or equivalent).* Proficiency resolving Tier 1 support issues via phone, email, remote desktop,… more
- NANA Regional Corporation (Arlington, VA)
- …environment. + Develop expertise in the software tools. + Travel up to 25% to deliver training. ** Help Desk Support:** + Provide Tier I and Tier II ... Suvi is seeking a Technician (Field Service Representative) to support our government...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- CACI International (Ashburn, VA)
- …and maintain knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident, Knowledge, and Problem ... Product Support Technician Job Category: Information Technology Time Type: Full...timely manner. + Act as a liaison between the help desk and enterprise clients, ensuring clear… more
- ManTech (Chantilly, VA)
- …following qualifications are preferred: + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience ... **MANTECH** seeks a motivated, career-oriented, and customer-focused **Remote Support Technician ** to join our team in **McLean, VA** . In this role, you will work… more