- Leidos (Reston, VA)
- …Masters with 6 - 10 years of prior relevant experience in a network operations, help desk , or IT support role. Specific experience, education and training may be ... **Description** Leidos is seeking a **Sr. Network/System Technician ** to support monitoring large-scale operations on a high-profile DOD contract. The I3TS program… more
- CACI International (Chantilly, VA)
- …in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing support and ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...of formal education. Minimum 3 years of experience in Help Desk support, IT service desk… more
- CACI International (Chantilly, VA)
- …in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing support and ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...formal education. + Minimum 3 years of experience in Help Desk support, IT service desk… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User ... across all tiers. Position Description: Supports the escalation of tickets from Tier 1 for advanced troubleshooting. Analyze recurring issues to identify potential… more
- Gama-1 Technologies (Norfolk, VA)
- …+ 1 year of experience as a System Administrator, or prior experience as a Help Desk technician + Understanding of networking protocols, LAN networking, and ... + Respond and document cloud application issues escalated by Tier 1 resources or captured by cloud monitoring tools....Physical demands + Prolonged periods of sitting at a desk and working on a computer. + Must be… more