- General Dynamics Information Technology (Bethesda, MD)
- …years in a related in IT role such as Help Desk , Service Desk , Incident Response, or NOC Technician (or 5+ years of experience with no degree) required ... experience **Job Description:** GDIT is seeking a **TOC Systems Technician II - 3rd shift** to join our **Technical...verify, and escalate system alerts and reported issues to Tier 2 support as needed + Access devices to… more
- TAD PGS, Inc. (Laurel, MD)
- …and mobile device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with ... Driver's license** We are seeking an IT Walk-up Support Technician to help us support the information...: + At least 5 years of a relevant Tier 2 IT-related Support work experience. + Must be… more
- Marriott (Bethesda, MD)
- …complex troubleshooting in partnership with the Corporate IT discipline. . Manning on-site Help Desk and providing off-site systems support as business needs ... Global Communications & Public Affairs, and Lodging Development Departments. This includes tier 1 support, initial contact and basic troubleshooting, and tier … more
- Leidos (Fort Belvoir, VA)
- …Masters with 6 - 10 years of prior relevant experience in a network operations, help desk , or IT support role. Specific experience, education and training may be ... is seeking a **Senior NOSC (Network Operations and Security Center) Technician /Network Administrator** to support monitoring large-scale operations on a high-profile… more
- Leidos (Reston, VA)
- …Masters with 6 - 10 years of prior relevant experience in a network operations, help desk , or IT support role. Specific experience, education and training may be ... **Description** Leidos is seeking a **Sr. Network/System Technician ** to support monitoring large-scale operations on a high-profile DOD contract. The I3TS program… more
- Amentum (Annapolis Junction, MD)
- …that may include training and evaluation; and, to support daily activities of the County Help Desk to include answering trouble calls and providing Tier 2 ... second line diagnosis for PC/Tablet hardware and software problems, and provide help desk problem resolution. Employees receive general supervision from a… more
- NuAxis Innovations (Washington, DC)
- …for Tier I and Tier II staff as needed. + Coach Help Desk personnel, guiding, teaching, and implementing best business practices. + Establish training ... **Essential Functions:** This role supports continuous process improvement and Tier I and Tier II training needs:...plans and provide Help Desk personnel with refresher training as… more
- CACI International (Chantilly, VA)
- …in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing support and ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...of formal education. Minimum 3 years of experience in Help Desk support, IT service desk… more
- CACI International (Chantilly, VA)
- …in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing support and ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...formal education. + Minimum 3 years of experience in Help Desk support, IT service desk… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User ... across all tiers. Position Description: Supports the escalation of tickets from Tier 1 for advanced troubleshooting. Analyze recurring issues to identify potential… more
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