• IT Technician

    SAIC (Washington, DC)
    …seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk /Asset Management Technician to begin an exciting and challenging ... career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will also support the management life cycle… more
    SAIC (08/07/25)
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  • Technical Trainer

    NuAxis Innovations (Washington, DC)
    …for Tier I and Tier II staff as needed. + Coach Help Desk personnel, guiding, teaching, and implementing best business practices. + Establish training ... **Essential Functions:** This role supports continuous process improvement and Tier I and Tier II training needs:...plans and provide Help Desk personnel with refresher training as… more
    NuAxis Innovations (09/19/25)
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  • Service Center Frontline Account Manager

    CACI International (Chantilly, VA)
    …in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing support and ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...of formal education. Minimum 3 years of experience in Help Desk support, IT service desk… more
    CACI International (09/30/25)
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  • Frontline Account Manager

    CACI International (Chantilly, VA)
    …in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing support and ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...formal education. + Minimum 3 years of experience in Help Desk support, IT service desk… more
    CACI International (08/20/25)
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  • Collab and App Specialist

    Systems Engineering Solutions Corporation (Alexandria, VA)
    …related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User ... across all tiers. Position Description: Supports the escalation of tickets from Tier 1 for advanced troubleshooting. Analyze recurring issues to identify potential… more
    Systems Engineering Solutions Corporation (09/26/25)
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