- General Dynamics Information Technology (Elkridge, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter. HOW A HELPDESK TECHNICIAN WILL… more
- Assertive Professionals (Hanover, MD)
- …+ Manages the daily activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of ... daily activities of configuration and operation of IT systems + Provides Tier I ( Help Desk ) problem identification, diagnosis and resolution of problems +… more
- CACI International (Annapolis Junction, MD)
- …**Responsibilities:** As a System Administrator, your key responsibilities will include: + Tier 1 ( Help Desk ) support for problem identification, ... day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the...diagnosis, and resolution. + Tier 2 (Escalation) support for more complex issues, providing… more
- Amentum (Hanover, MD)
- …Manages the daily activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis, and resolution of ... Are you interested in using your skills to help shape the Cyber, Security, & Intel space?...This candidate will have the opportunity to work and help maintain a development environment a large customer division.… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …work instructions used by the Splunk, server, desktop and Information System Security teams, and Tier 2/3 Help Desk technicians. WHAT YOU'LL NEED TO SUCCEED: ... ours. At GDIT, people are our differentiator. As a Splunk Systems Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems… more
- SAIC (Germantown, MD)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk Technician to begin an exciting and ... challenging career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software… more
- COMSO, Inc (Annapolis Junction, MD)
- …articles, documentation, and work instructions used by the SCCM, server, desktop teams, Tier 2/3 Help Desk technicians and remote/deployed units Education ... & Experience: + Bachelors degree & 14 years' experience + No degree & 14 years' experience + IAT Level 2 Certified (Security+) Clearance Requirements: + TS/SCI w/ POLYGRAPH REQUIRED BEFORE CONSIDERATION Compensation: $103,109 - $133,435 Compensation ranges are… more
- Synergy ECP (Annapolis, MD)
- …support implementation, troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... resolution of problems. + Manage the daily operation and configuration activities of AV/MM systems. + Provide assistance to users in accessing and using AV/MM systems. + Design a wide variety of AV/MM solutions including multi-level security VTC/PC systems,… more
- Orion Consortium (Annapolis Junction, MD)
- …used by the Splunk, server, desktop and Information System Security teams, and Tier 2/3 Help Desk technicians. Mandatory Skills: Experience managing ... user authentication within Splunk including RBAC/ABAC Experience reviewing network, host, and firewall security logs Strong organizational, communication, and collaboration skills Desired Skills: Experience with Splunk Machine Learning Toolkit (MLTK)… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …of new standards (like updates to electronic submission formats), deliver ongoing help desk and training services, and assist with daily operations. ... Analyst will serve as the primary leader overseeing all help desk operations supporting electronic submissions on...stringent service level agreements (SLAs). This individual provides both Tier 1 and Tier 2 support, directs… more