- Insight Global (New York, NY)
- …Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service ... team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application...help as well. Since this is a 365 desk there will be some US holidays that the… more
- SUNY Morrisville (Morrisville, NY)
- …Assist with upgrades, system design, and recommendations for improving AV setups. + End-User Support ( Help Desk - our Tier 1 Support): + Provide technical ... of experience working with professional grade audiovisual equipment and/or service desk computing support. Additional Information: SUNY Morrisville is committed to… more
- City of New York (New York, NY)
- …to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... - Create and manage assigned tickets using the KACE help desk system or similar system. -...customer service quality and availability by working closely with Tier 2, Tier 3 and Vendor support… more
- Extra Space Storage (Buffalo, NY)
- …through Saturday. Thursday and Sunday off. **Job Summary:** A Technician I will provide Tier I end-user help desk support by allocating, configuring, ... Technician I will escalate issues that extend beyond the Tier I span of control. Directly supervised in all...in all aspects of work. **Primary Responsibilities:** . Resolve Help Desk tickets according to SLA .… more
- GovCIO (Albany, NY)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... VA, and is a fully remote position. **Responsibilities** + Provide Tier I phone support and troubleshooting in compliance with established policies/procedures.… more
- New York State Civil Service (New York, NY)
- …Coordinate telecom services for staff onboarding, offboarding, moves and changes with the Help Desk and Administrative Services* Liaise with third party vendors ... No Agency Empire State Development, NYS Title Datacenter/Network Technician Tier 1 Occupational Category Other Professional Careers Salary Grade...with VMware 7.0 + and VMware VDI solutions, Some Help Desk functionality. Ability to work with… more
- New York State Civil Service (Albany, NY)
- …VMware 7.0 + and VMware VDI solutions, Digital Sender and printer configuration. Some Help Desk functionality. Ability to work with a diverse group of people ... NY HELP No Agency Empire State Development, NYS Title Network Engineer, Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit… more
- UHS (Vestal, NY)
- …Health Services (UHS) is seeking a Medical Receptionist to manage front desk operations and ensure a smooth, professional experience for patients and visitors. ... and placing orders as needed to support uninterrupted front desk operations. + Scan, label, and upload documents accurately...growth, or fun along the way, we're here to help you thrive in work and life. A Culture… more
- Rallye Motor Company (Roslyn, NY)
- …Island's premier luxury automotive dealership, has an immediate career opportunity for a Help Desk Technician to provide fast and useful technical assistance on ... issues and offer advice to solve them. An excellent Help desk technician must have good technical...in-person support. + Escalate complex or unresolved issues to Tier II/III support teams as necessary. + Handle escalated… more
- Canon USA & Affiliates (Albany, NY)
- …The first point of contact for regular LMS users with LMS problems will be the CMSU IT Help Desk . Questions not able to be answered by the IT Help Desk ... meets the goals as set by the department. This person also acts as a first tier of support for the system when issues are escalated from the CMSU helpdesk or from… more