- COMSO, Inc (San Antonio, TX)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and ... the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems +… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. ... If you are looking for a career as a Tier 2 Cloud Support agent and you are interested...supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **U.S. Citizen**… more
- TekSynap (Texarkana, TX)
- …CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... following: valid state driver's license, personal vehicle and proof of insurance **Overview** We are seeking a Computer Operator to join our team supporting DLA Enterprise Service Delivery inRed River, Tx. TekSynap is a fast growing high-tech company that… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Technician / Help Desk Specialist - (694) Share this job as a link in your status update to LinkedIn. Job Title Help Desk Technician / ... Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk... Tier I/II service delivery. Operate the service desk and desk side support in order… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor (Senior) - (626) Share this job as a link in your status update to LinkedIn. Job Title Help Desk Supervisor (Senior) Location ... Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk... Tier I/II service delivery. Operate the service desk and desk side support in order… more
- TEKsystems (Round Rock, TX)
- …issues or escalate as needed * High school diploma or GED required; experience in Help Desk , Energy Management, HVAC, or Electrical is preferred Skills Help ... Description * Provide Tier 1/ Tier 2 support in a...center, Phone support, Call center support Top Skills Details Help desk , Help desk … more
- IBM (Houston, TX)
- …**Your role and responsibilities** We are seeking a customer-focused and technically skilled Help Desk Team Lead to provide first-level support for end users ... assistance to complex tickets. * Provide basic guidance to help Tier 1 resources troubleshooting for hardware,...* 2+ years of experience in customer service or help desk role. * Basic understanding of… more
- GovCIO (Austin, TX)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... VA, and is a fully remote position. **Responsibilities** + Provide Tier I phone support and troubleshooting in compliance with established policies/procedures.… more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk Technician ... for customer via chat, email, and deskside support. Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair...can't do it alone. We need great people to help us do great things - for our customers,… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …from users for multiple applications. Performs basic user-problem analyses for the help desk . Assesses the customers' issue, performs initial triage, documents ... is accurate and complete. + Performs basic user-problem analyses for the help desk ; assists with monitoring the network management systems and ensures a prompt… more