- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be… more
- Centre Technologies (Dallas, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- COMSO, Inc (San Antonio, TX)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and ... the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems +… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. ... If you are looking for a career as a Tier 2 Cloud Support agent and you are interested...supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **Must be… more
- TEKsystems (Spring, TX)
- …be adept at onboarding/offboarding support. They should possess the technical skills necessary to handle Help Desk tier 1 and 2 support on both Windows and ... tickets as needed. * Maintain the response and resolution SLAs using the Help Desk ticketing system. * Provide complex support, respond to work orders and… more
- TEKsystems (San Antonio, TX)
- …an 8 hour shift between 6am to 10pm Top Skills Details Call center Customer service Help Desk Tier 1 Troubleshooting Additional Skills & Qualifications * At ... to close on Dec 17, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- General Dynamics Information Technology (San Antonio, TX)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...to/for Team Leads. * Participate in communications with AM desk , Tier 2 Leads, Accounts Team, Telephony,… more
- ProSphere Tek (San Antonio, TX)
- …International (PSI) is an an Enterprise IT services company seeking a NIPR Help Desk Specialist. US Army North (USARNORTH) conducts Multi Domain Operations ... Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum...to classified information. + 3+ years experience supporting IT Help Desk + Experience using ServiceNow ticketing… more
- GovCIO (Austin, TX)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... fully remote position within the United States. **Responsibilities** + Provide Tier I phone support and troubleshooting in compliance with established… more
- Robert Half Technology (Spring, TX)
- …updates, and user training initiatives. Requirements + 1-3 years of experience in a help desk , service desk , or technical support role. + Strong ... Description We are looking for a customer-focused and detail-oriented Service Desk Analyst to join our IT Support team. In this role, you will serve as the first… more