- Leidos (Lorton, VA)
- …Vision, and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission Support ... skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers...limited to: + Hire, train and coach the EHD Tier 1 team, + Train and coach EHD … more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** with GDIT. A career ... - 6:00am EST** This position is pending funding. Our work depends on a ** Help Desk Analyst Tier 2** joining our IT Technology Development division within the… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career ... a meaningful part in improving how agencies operate. Our work depends on ** Help Desk Analyst Tier I** joining our IT Technology Development division within… more
- Leidos (Lorton, VA)
- …Vision, and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to join the Mission Support ... of a fast-paced DoD program. This position includes providing Tier 1 support for end users utilizing a comprehensive,...of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User ... and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User ... of escalation across all tiers. Position Description: Supervises the Tier 2 support team, providing technical guidance and oversight...ensures adherence to SLAs, mentor staff, and coordinates with Tier 3 and other IT teams to resolve complex… more
- General Dynamics Information Technology (Virginia Beach, VA)
- …on various networks. + assists in resolving client related issues, coordinating with both Help Desk , Networking, and Tier III personnel. + Captures ... Technician** joining our team to support USSOCOM. **HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT**...resolution of issues elevated to Tier II support for later use in identifying systemic… more
- General Dynamics Information Technology (Virginia Beach, VA)
- …accounts on various networks. + Assists in resolving client-related issues, coordinating with both Help Desk , Networking, and Tier III personnel. + Captures ... At GDIT, people are our differentiator. As a Service Desk Technician, you will help ensure today...resolution of issues elevated to Tier II support for later use in identifying systemic… more
- CACI International (VA)
- …a range of technical and non-technical resources. **Responsibilities:** + Research and analyze help desk tickets escalated from the Tier 1 Help Desk ... Integrated Food Management System (IFMS) Tier 2 Analyst Job Category: Information Technology Time...USDA and program management on status and resolution of help desk tickets in weekly meetings +… more
- TekSynap (Arlington, VA)
- …Analysts + Developers + Training Specialists + ServiceNow Subject Matter Experts and Administrators + Help Desk Tier 1 and Tier 2 **Overview** We ... are seeking individuals who are interested in working on our FDIC contract, please apply to this posting. Many of the roles will require a government Public Trust Clearance. If you are contacted for an opportunity the employment manager will provide the job… more