• Service Desk Shift Lead

    CACI International (Sterling, VA)
    …is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier service desk as well as work with software development and systems ... knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across...mainframe applications or hardware + Maintaining relevant metrics that help the team see how they are doing +… more
    CACI International (10/03/25)
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  • IT Help Desk Technician

    Spectrum Comm Inc (Falls Church, VA)
    Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... This role delivers Tier 1-2 troubleshooting for hardware, software, and network issues...1-3 years of experience providing IT support in a help desk or desktop support environment. +… more
    Spectrum Comm Inc (09/22/25)
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  • Help Desk System Specialist 1

    M. C. Dean (Vienna, VA)
    …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
    M. C. Dean (08/27/25)
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  • Service Desk Specialist (M-F 0700-1600)

    General Dynamics Information Technology (Arlington, VA)
    …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,Problem Solving,System Administration,Technical Support,Troubleshooting ... differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier...+ Use the ticketing system to: + Proactively check help desk queue for new emails and… more
    General Dynamics Information Technology (10/07/25)
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  • Help Desk & Logistics Specialist

    SAIC (Springfield, VA)
    …position in support of the Department of State (DOS) Vanguard Contract. The Help Desk Specialist is responsible for providing information and communication ... a timely resolution using DOS REMEDY application. + Provides second- tier support to end users for ICT applications or...Ability to follow policies and procedures. + Knowledge of help desk ticketing systems. + Ability to… more
    SAIC (10/03/25)
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  • Computer Support Technician

    Leidos (Reston, VA)
    …and troubleshooting. * Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 3 Help Desk support with some Tier ... in a Network Operations Center environment. * Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience. Come break things (in a good way). Then build… more
    Leidos (10/03/25)
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  • Journeyman Service Desk Administrator

    GovCIO (Sterling, VA)
    **Overview** GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... VA and is a fully remote position. **Responsibilities** + Provide Tier I phone support and troubleshooting in compliance with established policies/procedures.… more
    GovCIO (07/23/25)
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  • Service Desk Analyst

    Koniag Government Services (Vienna, VA)
    …Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our… more
    Koniag Government Services (09/10/25)
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  • Tier 2 Helpdesk Lead CAB Manager for Tech…

    TekSynap (Arlington, VA)
    …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier -II Work Center support...services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a… more
    TekSynap (10/07/25)
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  • IT Service Desk Specialist - Top Secret…

    Tesla Laboratories. Inc. (Vienna, VA)
    …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure… more
    Tesla Laboratories. Inc. (08/08/25)
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