• Executive Support Technician III

    Epsilon, Inc (Alexandria, VA)
    …of work experience in the computer field, with a minimum of two (2) years in a help - desk area, and two (2) years at a mid/senior level position, to include the ... class customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident monitoring (MI),… more
    Epsilon, Inc (10/08/25)
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  • Technical Lead

    Epsilon, Inc (Alexandria, VA)
    …new responsibilities business needs change. **Preferred Qualifications:** + One or more Help Desk Institute (HDI) certification preferred; HDI Support Center ... and ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment, preferably supporting more than 10,000… more
    Epsilon, Inc (10/04/25)
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  • Senior IT Specialist

    TekSynap (Springfield, VA)
    …supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk Administrator. The position can execute all tier 1 and 2 service ... + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/Service Desk Lead to join our team supporting a government customer. TekSynap is… more
    TekSynap (08/21/25)
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  • IT Operations Manager - TS/SCI with Polygraph

    General Dynamics Information Technology (Mclean, VA)
    …timely and high-quality support for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid background in ... exceptional customer service. **Key Responsibilities:** Lead, coach, and mentor Tier 1 and Tier 2 teams, fostering...**Required Qualifications:** + 8+ years of experience in a Help Desk or IT Support role, with… more
    General Dynamics Information Technology (10/07/25)
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  • Senior IT Support Specialist

    CoStar Realty Information, Inc. (Richmond, VA)
    …a Senior IT Support Specialist to join our team. In this role, you will help improve the productivity of CoStar Group employees by being the single point of contact ... the company **.** + Training, coaching, mentoring, and supporting Tier 1 and Tier 2 IT Support...and create documentation to be used across the Service Desk organization + Provide videoconference administration and support. +… more
    CoStar Realty Information, Inc. (09/23/25)
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  • Remedy Queue Manager

    Chenega Corporation (Fort Belvoir, VA)
    … 2 level customer support functions. + Submit all initial IT requests to the Help Desk and monitor the progress of the requestor. + Utilize acquired knowledge ... tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated...used in lieu of a degree. + Secret clearance Tier 3 investigation required. Chenega Corporation is an Equal… more
    Chenega Corporation (09/01/25)
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  • SolarWinds Engineer

    System One (Alexandria, VA)
    …polling + Address and resolve submitted support tickets for SolarWinds + Provide the help desk with initial troubleshooting steps to determine type of ticket ... Management + Address and resolve submitted support tickets for SolarWinds. + Provide help desk with initial troubleshooting steps to determine the appropriate… more
    System One (09/04/25)
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  • System Administrator

    Chenega Corporation (Oakton, VA)
    …and documentation of results. + Provides advice and training to end-users and help desk personnel. + Maintains current knowledge of relevant technologies as ... nation. SecuriGence is seeking an experienced Systems Administrator to help contribute to our success. If you enjoy working...Skills and Experience + Demonstrate directly related experience in Tier II and Tier III support. +… more
    Chenega Corporation (08/13/25)
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  • Junior System Administrator

    Gama-1 Technologies (Norfolk, VA)
    …field (or equivalent experience). + 0-2 years of experience in in IT support, help desk operations, or system administration. + Foundational knowledge of Windows ... system maintenance tasks in accordance with agency security requirements. + Help maintain system documentation, configuration records, and asset inventories. +… more
    Gama-1 Technologies (10/11/25)
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  • Senior Computer Systems Analyst

    Leidos (Bluemont, VA)
    …the user community. Issue/maintain Public Key Infrastructure (PKI) tokens. Work with automated Help Desk tools such as Microsoft System Center, Remedy, and ... Leidos is seeking a broadly experienced Candidate to provide Tier 1 and 2 support for multiple domains with...Public Key Infrastructure (PKI) tokens. + Work with automated Help Desk tools such as Microsoft System… more
    Leidos (10/04/25)
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