- Leidos (Fort Belvoir, VA)
- …Masters with 6 - 10 years of prior relevant experience in a network operations, help desk , or IT support role. Specific experience, education and training may be ... Smart Reporting), tasks, and work orders. **Additional Responsibilities:** + Support Tier I-III system, networking, and engineering personnel to ensure network… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in...unresolved issues to team leads or senior staff to help identify and resolve root causes. + Collaborate with… more
- Electrosoft (Quantico, VA)
- …closely with the Local Registration Authority (LRA), Trusted Agents (TAs), and the PKI Help Desk to support users and resolve issues. + Support classified and ... Certification + DoD / NSS Key Recovery Agent Certification + Favorable Adjudicated Tier 5 Level Investigation + IAT II 8570 baseline certification (Security+ or… more
- Lumen (Richmond, VA)
- …Brix. + Monitor and isolate network issues using SolarWinds Orion and Web Help Desk ; document advanced troubleshooting steps and resolution paths for knowledge ... committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver… more
- United Airlines (Dulles, VA)
- Achieving our goals starts with supporting yours. Grow your career, access top- tier health and wellness benefits, build lasting connections with your team and our ... performance + Assist our flight attendants, at the Concierge Desk and resolve issues in the moment as vital...43.5-inch horizontal reach (simultaneous), without shoes on. **What will help you propel from the pack (Preferred Qualifications):** +… more
- Leidos (Lorton, VA)
- …resolving infrastructure-related issues. + Work with all stakeholders including the Enterprise Help Desk (EHD), Business Analysts, Project Managers, and other ... (eg SOPs, IOPs, KBAs, training materials, etc.,) when needed for the EHD Tier 1 team and Program end users related to ServiceNow functionality and processes.… more
- TekSynap (Arlington, VA)
- …**RESPONSIBILITIES** + Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/ help desk and service restoral team ... activities. + Ensure smooth coordination with other JSP Operations teams as specified (servers, applications, storage area network, backup and recovery, facilities, messaging). + Conduct corrective and preventative maintenance activities for the JSP Transport… more
- Lumen (Richmond, VA)
- …+ Respond rapidly and efficiently to requests requiring security control changes + Function in Help Desk capacity to ensure tickets are worked in a timely and ... committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver… more
- Guidehouse (Mclean, VA)
- …and n- tier client-server architectures + Prior experience working as Customer Help Desk support and/or production application support + Experience working ... with data synced record types + An 'early adopter' mindset for new Appian platform features **What We Offer** **:** Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects… more
- HCA Healthcare (Richmond, VA)
- …and facilitation of resources on application activities, to include, second and third tier application support. This role will also assist with projects related to ... This resource will be an escalation point for application support and will help drive the implementation and utilization of key applications they are assigned. They… more
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