- TEKsystems (Reston, VA)
- …Masters with 6 - 10 years of prior relevant experience in a network operations, help desk , or IT support role. Specific experience, education and training may be ... Reporting), tasks, and work orders. Additional Primary Responsibilities: - Support Tier I-III system, networking, and engineering personnel to ensure network… more
- Shuvel Digital (Vienna, VA)
- …over 23,000 employees. Our client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem to have a rock-solid profile and your ... shift. Training will be M-F 0800-1630 EST. The Service Desk is a fast-paced environment that operates 24/7 to...environment to leverage and stretch certain skill sets to help us reach a common goal. We are looking… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in...unresolved issues to team leads or senior staff to help identify and resolve root causes. + Collaborate with… more
- CACI International (Sterling, VA)
- …+ Provide internal consulting, technical guidance, information, and support to application developers, help desk , and field support staff + Assist in internal ... training programs + Provide Tier IV escalation support of CBP's Enterprise Wide Area Network Infrastructure + Troubleshoot multiple MPLS networks in a highly secure… more
- Serco (Arlington, VA)
- …IS-CDD, CDD Update, Abbreviated Acquisition Program (AAP) Requirements Memorandum, Middle- Tier of Acquisition (MTA) Requirements Documents, and inputs for Test ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …new capabilities and change requests/enhancements on existing capabilities * Provide direct user support ( Tier 1/2 service desk ) * Act as liaison with client for ... aptitude to research problems, and the wisdom to know when to ask for help * Ability to collaborate with team members and prioritize work assignments after learning… more
- ManTech (Chantilly, VA)
- …management certification. + Related work experience leading a team in a technical help desk position, refreshing of IT equipment, providing deskside IT support ... manage and resolve incoming incidents and requests. Your team provides daily Tier 1-2 support for IT infrastructure and mission applications, including issue… more
- Pacific Northwest National Laboratory (Richmond, VA)
- …Management, Career Development, Performance Management, Succession Planning, Recruiting, Learning, HR Help Desk , Health & Safety, Manager Experience, Employee ... this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of… more
- ManTech (Herndon, VA)
- …Qualifications:** + PMP or equivalent project management certification. + Experience in help desk leadership, IT hardware refresh, deskside support, and ... manage and resolve incoming incidents and requests. The team provides daily Tier 1-2 support for IT infrastructure and mission applications, including issue… more
- Serco (Langley AFB, VA)
- …+ Active US Department of Defense (DoD) Secret security clearance with eligibility for Tier 1 access. + Meet DoD 8570 IAT II certification requirements (eg CompTIA ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to… more