- General Dynamics Information Technology (Annapolis Junction, MD)
- …work instructions used by the Splunk, server, desktop and Information System Security teams, and Tier 2/3 Help Desk technicians. WHAT YOU'LL NEED TO SUCCEED: ... people are our differentiator. As a SIEM Team - Splunk Systems Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems… more
- General Dynamics Information Technology (Annapolis, MD)
- …articles, documentation, and work instructions used by the SCCM, server, desktop teams, Tier 2/3 Help Desk technicians and remote/deployed units. WHAT ... ours. At GDIT, people are our differentiator. As a SCCM/MCM Systems Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on SCCM/MCM… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk Technician to begin an exciting and ... challenging career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk /Asset Management Technician to begin an ... exciting and challenging career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will also support the… more
- COMSO, Inc (Annapolis Junction, MD)
- …articles, documentation, and work instructions used by the SCCM, server, desktop teams, Tier 2/3 Help Desk technicians and remote/deployed units Education ... & Experience: + Bachelors degree & 14 years' experience + No degree & 14 years' experience + IAT Level 2 Certified (Security+) Clearance Requirements: + TS/SCI w/ POLYGRAPH REQUIRED BEFORE CONSIDERATION Compensation: $103,109 - $133,435 Compensation ranges are… more
- Orion Consortium (Annapolis Junction, MD)
- …used by the Splunk, server, desktop and Information System Security teams, and Tier 2/3 Help Desk technicians. Mandatory Skills: Experience managing ... user authentication within Splunk including RBAC/ABAC Experience reviewing network, host, and firewall security logs Strong organizational, communication, and collaboration skills Desired Skills: Experience with Splunk Machine Learning Toolkit (MLTK)… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …of new standards (like updates to electronic submission formats), deliver ongoing help desk and training services, and assist with daily operations. ... Analyst will serve as the primary leader overseeing all help desk operations supporting electronic submissions on...stringent service level agreements (SLAs). This individual provides both Tier 1 and Tier 2 support, directs… more
- KeenLogic (Alexandria, VA)
- …be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests for ... handed off to the agency Tier III team. + Perform help desk support for a variety of office automation, telecommunications, and visual information hardware… more
- Koniag Government Services (Washington, DC)
- …Functions, Responsibilities & Duties may include but are not limited to:** The Help Desk Manager will oversee all aspects of Tier I and II technical support ... Solutions, a Koniag Government Services company, is seeking an experienced Help Desk Manager to lead technical support operations and SCIF security management… more
- Leidos (Washington, DC)
- …analytical and problem solving skills. Preferred Qualifications: + Possess a current Help Desk Institute Support Center Manager (HDI-SCM) certification. + ... IT programs. We're looking for innovators and forward-thinkers to help us do great things. Leidos is seeking qualified...Center Manager shall ensure users receive efficient and timely Tier 0, Tier 1 and Tier… more