- Leidos (Reston, VA)
- …Masters with 6 - 10 years of prior relevant experience in a network operations, help desk , or IT support role. Specific experience, education and training may be ... Reporting), tasks, and work orders. **Additional Primary Responsibilities:** + Support Tier I-III system, networking, and engineering personnel to ensure network… more
- TAD PGS, Inc. (Laurel, MD)
- …and mobile device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with ... We are seeking an IT Walk-up Support Technician to help us support the information technology needs of the...: + At least 5 years of a relevant Tier 2 IT-related Support work experience. + Must be… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in...unresolved issues to team leads or senior staff to help identify and resolve root causes. + Collaborate with… more
- ManTech (Chantilly, VA)
- …or equivalent project management certification. + Hands-on experience leading teams in help desk operations, IT refresh projects, deskside support, or ... processes, resolution of daily service requests, and direct oversight of Tier 1-2 support for mission systems and applications. **Responsibilities include, but… more
- Serco (Washington, DC)
- …Maintain expert-level knowledge of their ship specification sections and first tier references iso interpretation of technical requirements and verification of ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to… more
- Serco (Washington, DC)
- …Maintain expert-level knowledge of their ship specification sections and first tier references iso interpretation of technical requirements and verification of ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize system operations and resource utilization as well as perform… more
- TekSynap (Arlington, VA)
- …**RESPONSIBILITIES** + Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/ help desk and service restoral team ... activities. + Ensure smooth coordination with other JSP Operations teams as specified (servers, applications, storage area network, backup and recovery, facilities, messaging). + Conduct corrective and preventative maintenance activities for the JSP Transport… more
- Guidehouse (Mclean, VA)
- …and n- tier client-server architectures + Prior experience working as Customer Help Desk support and/or production application support + Experience working ... with data synced record types + An 'early adopter' mindset for new Appian platform features **What We Offer** **:** Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects… more
- TRIAEM, LLC (Springfield, VA)
- …problem tickets and coordinate problem fixes with the administrative tool administrators and NGA Help Desk . + Track and status MC&G PEO problem tickets for the ... Create new accounts and project sites within the administrative tools. + Perform Tier 1 troubleshooting for MC&G PEO users to resolve problems in the administrative… more
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