- TekSynap (Springfield, VA)
- …the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring that ... benefits, and termination of employment. **Job Locations** _US-VA-Ashburn | US-VA-Springfield_ **ID** _2025-8247_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on ... scale and impact. * Serve as the support for Tier 1 and Tier 2 technicians across...Must be able to monitor and process Capabilities Service Desk tickets * Certification: 8570 is required Sec *… more
- Deloitte (Washington, DC)
- …Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside ... and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel… more
- Shuvel Digital (Vienna, VA)
- …over 23,000 employees. Our client Navy Federal Credit Union is seeking an Service Desk -15194-Hybrid in Vienna, VA. You seem to have a rock-solid profile and your ... shift. Training will be M-F 0800-1630 EST. The Service Desk is a fast-paced environment that operates 24/7 to...environment to leverage and stretch certain skill sets to help us reach a common goal. We are looking… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in...unresolved issues to team leads or senior staff to help identify and resolve root causes. + Collaborate with… more
- Pacific Northwest National Laboratory (Washington, DC)
- …Management, Career Development, Performance Management, Succession Planning, Recruiting, Learning, HR Help Desk , Health & Safety, Manager Experience, Employee ... this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of… more
- Diversified (Washington, DC)
- …ticketing system + Windows and Apple product device management experience + Previous help desk experience with Asset management tools, specifically Jamf + Strong ... management, and endpoint protection solutions. 5. Technical Support & Maintenance + Provide tier 2/3 support to internal users and escalate complex issues as needed.… more
- Lincoln Financial (Washington, DC)
- …all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more
- Serco (Arlington, VA)
- …IS-CDD, CDD Update, Abbreviated Acquisition Program (AAP) Requirements Memorandum, Middle- Tier of Acquisition (MTA) Requirements Documents, and inputs for Test ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to… more
- TekSynap (Arlington, VA)
- …**RESPONSIBILITIES** + Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/ help desk and service restoral team ... activities. + Ensure smooth coordination with other JSP Operations teams as specified (servers, applications, storage area network, backup and recovery, facilities, messaging). + Conduct corrective and preventative maintenance activities for the JSP Transport… more