- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Technician II to provide advanced technical support and ensure seamless IT operations for end users in ... in a dynamic environment, we encourage you to apply. Responsibilities: * Provide Tier 2 technical support to resolve escalated issues both remotely and onsite. *… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... VA, and is a fully remote position. **Responsibilities** + Provide Tier I phone support and troubleshooting in compliance with established policies/procedures.… more
- Koniag Government Services (Vienna, VA)
- …Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type** **Hourly** ... LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier -II Work Center support...services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...Escalate complex issues with detailed description of issues to higher- tier groups * Document each interaction * Track and… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...Escalate complex issues with detailed description of issues to higher- tier groups * Document each interaction * Track and… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...Escalate complex issues with detailed description of issues to higher- tier groups * Document each interaction * Track and… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure… more
- Chenega Corporation (Washington, DC)
- Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC Join our Talent Network Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC Are ... Agile Realtime Solutions (CARS) is seeking a Systems Administrator ( Tier 2 Support - ServiceNow) to provide technical support...and changes that cannot be resolved at the service desk level. + Administer and maintain ServiceNow, including workflow… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier -III support as required for advanced troubleshooting ... and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on… more