• Splunk Systems Engineer - TS/SCI w/Poly

    General Dynamics Information Technology (Annapolis Junction, MD)
    …work instructions used by the Splunk, server, desktop and Information System Security teams, and Tier 2/3 Help Desk technicians. WHAT YOU'LL NEED TO SUCCEED: ... people are our differentiator. As a SIEM Team - Splunk Systems Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems… more
    General Dynamics Information Technology (09/09/25)
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  • System Administrator

    Mb Solutions, Inc. (Washington, DC)
    …for all of the client/server/storage/network devices, mobile devices, etc. + Shall provide Tier I ( Help Desk ) and II (advanced troubleshooting) problem ... identification, diagnosis and resolution of problem. + Shall provide support for the escalation and communication of status to agency management and internal customers. + Shall provide support for the tracking system and hardware problems and remains involved… more
    Mb Solutions, Inc. (08/25/25)
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  • System Engineer

    TekSynap (Rockville, MD)
    …windows + Occasional floating shift coverage + Other tasks as assigned related to Tier 3 help desk support, system and database administration, computer ... and storage management, network management, access management, data center equipment operations management, FISMA related tasks, Non-routine change requests, and Nonroutine Operations & Maintenance tasks **REQUIRED QUALIFICATIONS** + Bachelor's Degree plus 7+… more
    TekSynap (08/30/25)
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  • System Engineer 3 - Splunk System Engineer

    Orion Consortium (Annapolis Junction, MD)
    …used by the Splunk, server, desktop and Information System Security teams, and Tier 2/3 Help Desk technicians. Mandatory Skills: Experience managing ... user authentication within Splunk including RBAC/ABAC Experience reviewing network, host, and firewall security logs Strong organizational, communication, and collaboration skills Desired Skills: Experience with Splunk Machine Learning Toolkit (MLTK)… more
    Orion Consortium (09/13/25)
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  • Technical Trainer

    NuAxis Innovations (Washington, DC)
    …for Tier I and Tier II staff as needed. + Coach Help Desk personnel, guiding, teaching, and implementing best business practices. + Establish training ... **Essential Functions:** This role supports continuous process improvement and Tier I and Tier II training needs:...plans and provide Help Desk personnel with refresher training as… more
    NuAxis Innovations (09/19/25)
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  • Product Support Engineer

    CACI International (Ashburn, VA)
    …and maintain knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident, Knowledge, and Problem ... at the team and portfolio levels. **Responsibilities:** Provide advanced Tier 2 remote support and troubleshooting for end users...timely manner. + Act as a liaison between the help desk and enterprise clients, ensuring clear… more
    CACI International (09/25/25)
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  • Service Center Frontline Account Manager

    CACI International (Chantilly, VA)
    …enterprise IT operations in lieu of formal education. Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft… more
    CACI International (09/30/25)
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  • Frontline Account Manager

    CACI International (Chantilly, VA)
    …IT operations in lieu of formal education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. + ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...as HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. +… more
    CACI International (08/20/25)
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  • Operations Supervisor

    NuAxis Innovations (Washington, DC)
    …Service Management (ITSM) or IT Operations roles. + Demonstrated experience supervising enterprise IT Help Desk or Service Desk operations. + Proven ability ... support environments. This position requires proven experience supervising service desk /IT operations teams, ensuring quality of service, and collaborating closely… more
    NuAxis Innovations (09/20/25)
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  • Technical Lead

    Epsilon, Inc (Alexandria, VA)
    …new responsibilities business needs change. **Preferred Qualifications:** + One or more Help Desk Institute (HDI) certification preferred; HDI Support Center ... and ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment, preferably supporting more than 10,000… more
    Epsilon, Inc (10/04/25)
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