- Systems Engineering Solutions Corporation (Alexandria, VA)
- …management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem ... contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , ...to troubleshoot complex hardware, software, and network issues. The Tier 2 Specialist collaborates closely with … more
- Koniag Government Services (Washington, DC)
- …more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,… more
- Intelligent Waves (Fort Belvoir, VA)
- **Overview** Intelligent Waves is seeking a ** Tier 2 Help Desk Specialist ** to support a large-scale IT migration and ongoing operations for a ... operations. In this role, you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and cybersecurity defense… more
- NuAxis Innovations (Washington, DC)
- …work, so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time position. **Job Summary:** The ... ** Help Desk Senior Specialist ...** Help Desk Senior Specialist II** Location **Washington,...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- Help Desk Specialist Annapolis Junction, MD... Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level ... of support + Receive, triage and route tickets to Tier 2 Help Desk according...TS/SCI with polygraph clearance to start.** The Level 0 Help Desk Specialist shall possess… more
- CACI International (Reston, VA)
- Help Desk Specialist Job...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3 ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...supporting systems for visibility and communication purposes. Communicate with Tier 3 support partners for issue resolution. * Support… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic ... incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Insight Global (Washington, DC)
- Job Description Insight Global is looking for a TS/SCI Help Desk Specialist for the pentagon. Key Responsibilities Respond to and diagnose UNIX/Linux ... problems, providing Tier 1 and 2 technical support Own incidents from initial report to resolution, ensuring timely and effective problem control. Provide technical… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... As a Top Secret cleared Service Desk Support Specialist for this program,...ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,… more