- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... As a Top Secret cleared Service Desk Support Specialist for this program,...ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... As a Top Secret cleared Service Desk Support Specialist for this program,...ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,… more
- TekSynap (Springfield, VA)
- …supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk Administrator. The position can execute all tier 1 and 2 service ... aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist /Service Desk Lead to join our team supporting a government… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37988 **Summary** **Telecommunications & Enterprise Mobility Support Specialist ** **Washington, DC** Are you ready to enhance your skills and build your ... (CARS) is seeking a **Telecommunications & Enterprise Mobility Support Specialist ** who provides day-to-day management and operational oversight of… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Specialist At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. ... Our work depends on Communications Specialist Advisor joining our team. HOW...scale and impact. * Serve as the support for Tier 1 and Tier 2 technicians across… more
- NuAxis Innovations (Washington, DC)
- …for Tier I and Tier II staff as needed. + Coach Help Desk personnel, guiding, teaching, and implementing best business practices. + Establish training ... **Essential Functions:** This role supports continuous process improvement and Tier I and Tier II training needs:...Knowledge Management Specialist to capture and publish help desk articles: + Classify, tag, and… more
- TEKsystems (Washington, DC)
- …Deskside Support Technician with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... years of professional experience supporting macOS (MacBooks). They'll provide Tier 2 and Tier 3 deskside end...team. Duties: * Escalation point for Junior and Mid-level desk side engineers. * Ability to act independently in… more
- CACI International (Chantilly, VA)
- …IT operations in lieu of formal education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. + ... as HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. +...Desk Analyst certification or equivalent. + Microsoft Office Specialist certification or demonstrable proficiency with Office suite. +… more
- NuAxis Innovations (Washington, DC)
- …through tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for applications ... Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and… more