- SAIC (San Diego, CA)
- …within 6 months of hire date. **DESIRED SKILLS:** + 1+ years of prior IT Helpdesk related work experience in a Windows call center environment. + 1 year of ... Remedy, Peregrine, HELIX or other Ticketing systems. + 1+ years of prior IT Helpdesk related work experience in a Windows call center environment. + Basic experience… more
- Fox Rothschild LLP (San Francisco, CA)
- …phone and e-mail support as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users. + Documents all pertinent end-user identification ... of two years of related experience in a technical phone support center/ helpdesk environment; law firm experience preferred. + Application support experience with… more
- Ferrotec USA (Livermore, CA)
- …lifecycle activities and asset tracking. . Monitor and triage the helpdesk queue, ensuring accurate categorization, prioritization, and timely resolution of tickets. ... organized workspace utilizing 6S methodology. . Collaborate with Asana projects within helpdesk and in IT generally. . Maintain an organized, standardized, and… more
- Public Consulting Group (Sacramento, CA)
- …administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage multiple projects and clients simultaneously ... to data or reporting requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of contact internally for Regional Teams… more
- Omnicell (Los Angeles, CA)
- …of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with the pharmacy operations ... manager and customer to ensure proactive, solution-oriented problem identification and resolution. + Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality,… more
- GovCIO (Sacramento, CA)
- …and resolution + Minimum of 2 years of experience supporting public-facing helpdesk or equivalent + At least 5 years total professional experience **Preferred ... Skills & Qualifications:** + VA clearance (Public Trust) and access + Knowledgeable of VA organizations and processes + Bachelor's Degree or equivalent **Clearance Required:** Ability to Obtain and Maintain a Suitability/Public Trust Clearance **Company… more
- Omnicell (San Jose, CA)
- …of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with pharmacy operations ... manager and customer, to ensure proactive, solution-oriented problem identification and resolution. + Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality,… more
- Citizenship and Immigration Services (San Diego, CA)
- …Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits package, including health, ... dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work… more
- Deloitte (Sacramento, CA)
- …related, but not limited, to Systems Implementation, Operations & Maintenance, Helpdesk Operations and Software Application Development & Maintenance + Contribute to ... deliverables and review the work of others for quality and accuracy + Demonstrate an understanding of the client environment and overall project scope The Team Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and… more
- Citizenship and Immigration Services (San Jose, CA)
- …Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits package, including health, ... dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work… more