- Envista Holdings Corporation (Brea, CA)
- …and concise communication is necessary to avoid confusion. Customer Focus: The IT Helpdesk and Tech Support team exists to support our customers, the internal ... computer users. We will provide the level of service that insures as little down time as possible for the business. Teamwork: The IT Operations team consists of several local and remote resources where a team atmosphere is of the utmost importance to be able… more
- Six Flags (Buena Park, CA)
- …to somewhat complex hardware, software, and network related issues. Responds to helpdesk calls and tickets in a timely manner and documents. Responsibilities: + ... Monitors Service Desk communication channels. Responds and records service requests and incidents in the ticketing System. Updates tickets with appropriate information throughout + Installs, supports, and upgrades computers, POS workstations, and associated… more
- LA Care Health Plan (Los Angeles, CA)
- …Technician II (Hybrid) Job Category: Information Technology Department: Production Support and HelpDesk Location: Los Angeles, CA, US, 90017 Position Type: Full Time ... Requisition ID: 12360 Salary Range: $55,245.00 (Min.) - $69,045.00 (Mid.) - $82,867.00 (Max.) Established in 1997, LA Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles… more
- Motion Recruitment Partners (Tustin, CA)
- …A/V devices, and conference room systems + Familiarity with the standard helpdesk ticketing tools (ServiceNow, Jira) + Support Experience with Office365, all major ... browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), Active Directory, file and printing services, and shared drives.? + Ability to coordinate and communicate at all levels within the… more
- WuXi AppTec (San Diego, CA)
- …and create KB articles as needed. + Responds to, escalates/reassigns, and closes helpdesk tickets. + Works on routine assignments per written procedures, where the ... ability to recognize deviations from accepted practice is required. + Follows GMP/GLP standards as a guide for action items and routines. + Contributes to the overall operations and to the achievement of departmental goals. + Performs job specific tasks in… more
- Kimley-Horn (Orange, CA)
- …to enforce standards. + Create documented guidance and real-time support for KH helpdesk regarding Bentley support topics + Technical Leadership + Pilot new Bentley ... releases, Civil add ins, and custom tools; assess ROI and hand off deploy ready packages to production teams + Recommend emerging tools and strategies to improve work efficiency + Coordinate with IT developers to solve project related problems + Monitor… more
- Cognizant (Sacramento, CA)
- …playbooks for CCaaS support team . Build How-To's and knowledge documents for helpdesk and internal teams . Document alert resolution steps . Analyze ServiceNow ... incidents, RCAs and past events to extract knowledge objects for documentation . Work closely with operations support team members to execute mock troubleshooting sessions . Enhance and organize existing documents, knowledge articles, playbooks etc. to agreed… more
- L3Harris (Anaheim, CA)
- …uniform - we're making the world a safer place! Perform system administration and helpdesk type tasks under the supervision of a manager and senior engineers. The ... work includes installation, upgrades, repair and maintenance of disconnected Local Area Networks (LANs) and networked resources attached to a Campus Area Network (CAN), servers, desktop and laptop PCs, support for network backup systems, configuration support… more
- Bright Horizons (Goleta, CA)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Ducommun (Carson, CA)
- …+ Ensure compliance with security standards and policies. + Responding to Helpdesk requests on a timely manner. + Conducting ERP techno-functional knowledge transfer ... sessions. + Create detailed user documentation and training manuals. + Evaluate and setup Multisite Structures and related table sharing as needed. + Explaining MRP/Logistics/Finance/Warehousing/Quality and overall ERP functionality, to the user base. +… more