• Helpdesk Technician

    Alfred University (Alfred, NY)
    The Helpdesk Technician will collaborate with the Helpdesk Manager, System Administrator, Network Manager, ITS Trainer, and Desktop Technicians to resolve ... of security and accuracy. + Supervise, hire and train Helpdesk and Lab student workers. + Complete work schedule...and Lab student workers. + Complete work schedule for Helpdesk and Lab student workers + Oversee all lab… more
    Alfred University (07/26/25)
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  • Helpdesk Technician

    Akwesasne Mohawk Casino Resort (Hogansburg, NY)
    Job Title: IT Helpdesk Technician Department: Information Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk ... Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic… more
    Akwesasne Mohawk Casino Resort (09/06/25)
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  • IT Helpdesk Lead

    Sprinklr (New York, NY)
    …of all support service desk activities and managing the overall day-to-day IT Helpdesk function + Act as an escalation point for unresolved issues, ensuring open, ... running of live events (onsite and virtual) + Review and report IT Helpdesk ticketing system metrics to IT leadership, suggesting necessary changes or modifications… more
    Sprinklr (09/05/25)
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  • Tier 1/Tier 2 Helpdesk Technician

    Insight Global (Ithaca, NY)
    …Skills and Requirements * 1-3 years of experience in a helpdesk /desktop support role with an emphasis on phone support vs. email. ... * Experience supporting Microsoft server operating systems, specifically Office365 products. Strong preference for someone that has served as an Office365 and Sharepoint admin previously * Experience troubleshooting Microsoft SCCM (System Center Configuration… more
    Insight Global (09/17/25)
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  • Helpdesk Associate, Bureau of Early…

    City of New York (New York, NY)
    …ONLY PERMANENT EMPLOYEES IN THE CIVIL SERVICE TITLE CLERICAL ASSOCIATE AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST FOR CLERICAL ASSOCIATE, EXAM NO. 3120 ... ARE ELIGIBLE TO APPLY Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in… more
    City of New York (09/05/25)
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  • Desktop Technician

    CTG (Rochester, NY)
    …**Location:** Rochester, NY **Duration:** Ongoing Contract **Duties:** + Provide desktop and helpdesk support with a focus on Windows 11/Windows 10 deployment. + ... coordinate resolution as directed. **Skills:** + Strong experience in desktop and helpdesk support environments. + Hands-on expertise with Windows 11 and Windows 10… more
    CTG (09/17/25)
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  • IT Admin & Liaison

    Volunteers of America Upstate New York (Rochester, NY)
    …Basic knowledge of Windows OS and Microsoft Office 365 + Comfortable using helpdesk and ticketing systems (MSP tools, RMM) + Strong communication and interpersonal ... field preferred + Entry-level or internship experience in a helpdesk or IT support role SKILLS/ABILITIES: + Basic knowledge...Windows OS and Microsoft Office 365 + Comfortable using helpdesk and ticketing systems (MSP tools, RMM) + Strong… more
    Volunteers of America Upstate New York (08/29/25)
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  • Desktop Technician

    Alfred University (Alfred, NY)
    …keep up with computer related issues. + Provides advanced Windows Support to the Helpdesk . Involves training Helpdesk staff in new threats and working to develop ... as well as covering sick days and vacation days. + Provides backup to Helpdesk Team, including covering sick days and vacation days. + Maintains Macintosh servers.… more
    Alfred University (07/30/25)
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  • NOC Associate Systems Engineer

    Custom Computer Specialists (Hauppauge, NY)
    …escalation process. . Monitor the queue for any incoming escalations from helpdesk technicians and assist as necessary. . Address escalations for Windows OS ... and Network infrastructure issues from Level 1 and Level 2 helpdesk associates. . Work under the general guidance of the Director of Managed Services. . Assist with… more
    Custom Computer Specialists (09/26/25)
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  • Information Technology Analyst

    New York State Civil Service (Albany, NY)
    …assigned special projects and other IT support tasks. Essential Duties* Respond to helpdesk inquiries and assist staff with IT related concerns in a professional and ... support (WebEx, Microsoft Teams)* Maintaining an asset inventory system* Helpdesk operations and providing tech support to customersPreferred* Bachelor's degree… more
    New York State Civil Service (09/18/25)
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