- Bard College (Annandale On Hudson, NY)
- …seeks a friendly, ambitious, and technically skilled individual to serve as Helpdesk Technician. The Helpdesk Technician is a member of Bard ... IT's User Services staff and will report to the Helpdesk Coordinator. The Helpdesk Technician is responsible for phone and in-person end-user technology support… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Helpdesk Services Specialist Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit ... of prioritizing assignments. WORK PERFORMED:* Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner. * Maintain … more
- New York State Civil Service (New York, NY)
- NY HELP No Agency Empire State Development, NYS Title Helpdesk Services Specialist Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit ... of prioritizing assignments.WORK PERFORMED:. Assisting all staff via phone, email, and Helpdesk ticketing solution in a courteous and efficient manner.. Maintain … more
- Paul Smith's College (Paul Smiths, NY)
- Position: Helpdesk Technician I Status: Full-time, non-exempt, staff Department: Information Technology Reports to: Director of Information Technology Pay: $19.50 To ... $22.50 Per Hour Position Description: The Helpdesk Technician I is part of a team that...Duties & Responsibilities: + Works regular shifts at the Helpdesk , dealing with incidents, processing requests, and providing support… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- Job Title: IT Helpdesk Technician Department: Information Technology Reports To: IT Helpdesk Supervisor FLSA Status: Non - Exempt SUMMARY: The Help Desk ... Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic… more
- Insight Global (New York, NY)
- …Skills and Requirements - 2+ years experience as a Level 1 helpdesk associate - Experience using ticketing systems to troubleshoot hardware and software ... issues in Office 365 - Access control experience with GPO or AD Groups -Experience using MS Teams and other platforms ex. Slack, Zoom, etc. -Recent hands-on experience supporting dial-in conference rooms to connect virtual users -experience working through… more
- City of New York (New York, NY)
- …ONLY PERMANENT EMPLOYEES IN THE CIVIL SERVICE TITLE CLERICAL ASSOCIATE AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST FOR CLERICAL ASSOCIATE, EXAM NO. 3120 ... ARE ELIGIBLE TO APPLY Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in… more
- Legal Services of the Hudson Valley (White Plains, NY)
- …focus on desktop support, endpoint management, asset tracking, infrastructure maintenance, and helpdesk support. This role is ideal for someone with broad IT ... endpoint tasks. + Assist with asset cleanup and documentation. Helpdesk Management (As Needed) + Assist in managing ...Helpdesk Management (As Needed) + Assist in managing helpdesk ticketing systems. + Monitor and prioritize incoming support… more
- City of New York (New York, NY)
- …and testing; - Perform User Acceptance Testing on CityTime reports; - CityTime Helpdesk website server maintenance; - CityTime Helpdesk website modification; - ... Develop new CityTime ad hoc report; - Maintain Config viewer on the CityTime Helpdesk website and; - Maintain Labor Allocation (LA) tool used for agency specific LA/… more
- TEKsystems (New York, NY)
- …in business partnership - primarily involved with customer facing support This helpdesk /IT group only supports employees and internal folks, not the doctor network. ... Helpdesk lead and 1 IT support person are in EST Other support person is in Oakland Hubs do exist in NY, SF, and Seattle. Standard saas platform OKTA (126 apps),… more