- Custom Computer Specialists (Hauppauge, NY)
- …for any incoming escalations from associate or systems/network engineers, and helpdesk technicians. + Address escalations for Windows OS and Network infrastructure ... issues from level 1 and 2 helpdesk associates. + Works under the general guidance of the Director of Managed Services. + Assists with basic level solution… more
- Public Consulting Group (Albany, NY)
- …administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage multiple projects and clients simultaneously ... to data or reporting requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of contact internally for Regional Teams… more
- City of New York (New York, NY)
- …FISA-OPA Citywide Systems Integrity (CWSI) Unit by opening a OPA HR Payroll Helpdesk Remedy ticket. Remedy tickets require full details of the issue being reported ... to FISA FISA-OPA Citywide Systems Integrity (CWSI) Unit by opening a Helpdesk Remedy ticket immediately to disable system access. - Notify FISA FISA-OPA… more
- City of New York (New York, NY)
- …Familiarity with networking concepts and network infrastructure. - Knowledge of KACE Helpdesk and WASP MobileAsset Management or similar help desk and asset ... management tools. - Strong written and verbal communication. - Strong customer service experience and skills; courteous telephone manner. - Ability to lift 50 pounds. - Ability to use a hand truck to move heavy boxes up to a weight of 75 pounds. - Valid NYS… more
- Bright Horizons (NY)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Bright Horizons (Elmont, NY)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Omnicell (Schenectady, NY)
- …of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with pharmacy operations ... manager and customer, to ensure proactive, solution-oriented problem identification and resolution. + Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality,… more
- Bright Horizons (Roosevelt, NY)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Colossal Contracting, LLC (Albany, NY)
- …Minimum of 1 year of technical experience working in a desktop support or helpdesk setting. + Ability to creatively solve challenging technology problems + Must be ... able to manage multiple tasks simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment. + Passion for customer service. + Strong communicator that can work without direct supervision or detailed direction. + Experience… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... that manages procurement citywide, from planning and release of agency solicitations to payment of vendors. Annually, agencies procure billions in products and services from a diverse pool of vendors that represent various industries. MOCS therefore aims to… more