- New York State Civil Service (Albany, NY)
- …assigned special projects and other IT support tasks. Essential Duties* Respond to helpdesk inquiries and assist staff with IT related concerns in a professional and ... support (WebEx, Microsoft Teams)* Maintaining an asset inventory system* Helpdesk operations and providing tech support to customersPreferred* Bachelor's degree… more
- City of New York (New York, NY)
- …in reviewing slot types for accuracy. - Assist with referrals to DYCD's Budget Helpdesk . Direct providers to the Helpdesk e-mail. - Assist with MWBE Utilization ... submissions in DYCD Financial. Review, reject, and approve submissions from providers. - Assist with DYCD Connect inquiries. Respond to requests received via e-mail or telephone. - Assist with follow-up e-mails when SAPs and CAPs are due. - Assist with… more
- The Arc Otsego (Oneonta, NY)
- …RESPONSIBILITIES (Other duties may be assigned.) 1. Respond to and resolve helpdesk tickets via phone, email, and in-person, ensuring timely follow-up and resolution ... Computer Science, or equivalent experience - 1-3 years of experience in a helpdesk , desktop support, or IT support role - Familiarity with Windows 10/11, Microsoft… more
- City of New York (New York, NY)
- …FISA-OPA Citywide Systems Integrity (CWSI) Unit by opening a OPA HR Payroll Helpdesk Remedy ticket. Remedy tickets require full details of the issue being reported ... to FISA FISA-OPA Citywide Systems Integrity (CWSI) Unit by opening a Helpdesk Remedy ticket immediately to disable system access. - Notify FISA FISA-OPA… more
- Custom Computer Specialists (Hauppauge, NY)
- …customer success platforms. + Familiarity with cybersecurity, cloud services, and ITIL/ helpdesk operations. + MBA or advanced degree. Key Competencies + Strategic ... mindset with operational rigor + End-to-end revenue funnel orientation + Systems and process optimization + Data-driven decision-making + Change leadership and cross-functional influence + Strong interpersonal and communication skills CCS Offers: + Competitive… more
- Bright Horizons (NY)
- …aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. more
- Cushman & Wakefield (New York, NY)
- …key performance indicators against service level agreements * Provide facilities helpdesk services on behalf of the client(s) and monitor internal/external workflow ... for all facilities cases to ensure consistent quality of service and work product KEY COMPETENCIES 1. Communication Proficiency (oral and written) 2. Customer Focus 3. Initiative 4. Sense of Urgency 5. Multi-Tasking 6. Detail Oriented 7. Financial Knowledge 8.… more
- CUNY (New York, NY)
- …functions, including enterprise systems, cybersecurity, academic and research computing, helpdesk support, infrastructure, data analytics, and IT governance and ... compliance. + Providing leadership and oversight for facilities operations, including campus maintenance and operations, space allocation, event logistics, sustainability, and environmental health and safety; and overseeing facilities planning, with a focus on… more
- Alfred University (Alfred, NY)
- …Frequently (throughout the workday) monitor the daily Administrative Programming Helpdesk (YouTrack) database, clarifying and fully-defining service requests from ... campus offices and assigning vetted, short-term, daily/weekly tasks to the programming team. Other Duties & Responsibilities: + Supports and assists in creating intersections for faculty, staff and students that will assist in transforming people's lives. +… more
- Nexstar Media Group (New York, NY)
- …inspections and audits of all physical, plant & building systems + IT Helpdesk responsibilities for production staff working on Live broadcasts. Must be able to ... lift heavy equipment for installation/maintenance when required Requirements & Skills : The ideal candidate should have experience in broadcast system engineering as well as have experience working in live broadcast environments. Should hold a BS in… more