- SMBC (New York, NY)
- …+ Updates the hardware and software inventories as appropriate. + Supplement Helpdesk Support as required. + Support BCP Activity including two annual Business ... Tests + Support Video Conference Equipment & Meeting setups + Provide coverage or travel to other locations as required. **Technologies** + ServiceNow + Asset Management + SCCM + Cisco Webex / MS Teams / VTC Support + Windows 10 / 11 Support + Citrix / Virtual… more
- Binghamton University (Binghamton, NY)
- …absences or emergencies + Offer technical assistance to the University Helpdesk for Watson-related issues + Work collaboratively and professionally with faculty, ... staff, and students + Recommend and implement improvements to existing procedures and infrastructure + Assist with coordinating integration of new employee computer accounts with ITS + Manage Active Directory (AD) objects, organizational units (OUs), and Group… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …of degree. + Experience in customer service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized to work in the US (if not ... a citizen) and a resident of the US for at least 3 years within the last 5 years. Candidates that do not meet the required qualifications will not be considered. **Preferred qualifications:** + Proficient in the use of MS Office including Word, Excel,… more
- City of New York (New York, NY)
- …Data Analytics and Reporting team with ad hoc data requests; - Support with helpdesk tickets on PTS, Discover Workforce and Employer Worksite portals when they are ... routed to the Workforce team; - Develop mastery of and oversee the vetting and submission of WIOA performance tracking and reporting to oversights in partnership with Data Analytics and Reporting team; - Assist with the development of the High Poverty Census… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... that manages procurement citywide, from planning and release of agency solicitations to payment of vendors. Annually, agencies procure billions in products and services from a diverse pool of vendors that represent various industries. MOCS therefore aims to… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... that manages procurement citywide, from planning and release of agency solicitations to payment of vendors. Annually, agencies procure billions in products and services from a diverse pool of vendors that represent various industries. MOCS therefore aims to… more
- City of New York (New York, NY)
- …DCWP's Mobile Device Management (MDM) platform, agency inventory-asset tracking, and helpdesk support. Responsibilities and tasks will include, but not limited to: ... Wireless Support - Enrolling mobile devices in MDM (iPhones, iPads, Laptops) - Configuring and Adding Mobile Printers to iPads - Relinquishing mobile devices - Troubleshooting mobile devices - Upgrading agency iPhones/iPads and performing software updates… more
- City of New York (New York, NY)
- …DCWP's Mobile Device Management (MDM) platform, agency inventory-asset tracking, and helpdesk support. Responsibilities and tasks will include, but not limited to: ... Wireless Support - Enrolling mobile devices in MDM (iPhones, iPads, Laptops) - Configuring and Adding Mobile Printers to iPads - Relinquishing mobile devices - Troubleshooting mobile devices - Upgrading agency iPhones/iPads and performing software updates… more
- Omnicell (Albany, NY)
- …of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk . + Maintain a high level of communication with the pharmacy operations ... manager and customer to ensure proactive, solution-oriented problem identification and resolution. + Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality,… more
- RiseBoro Homecare Inc. (Brooklyn, NY)
- …+ High school degree or equivalent required + 2+ years of IT helpdesk support experience in a professional services environment Qualifications It is the policy ... of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union… more