- Gavin de Becker & Associates (San Antonio, TX)
- …the assessment, prediction, and management of violence. We are seeking a full-time IT Helpdesk / Support Specialist to work out of our San Antonio, TX office. ... Responsibilities & Expectations + Support end users that are running modern operating systems and software packages + Responsible for the organization and inventory of IT-related equipment + Assist with compliance audits and tracking + Assist with a variety of… more
- TEKsystems (Coppell, TX)
- …to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help ... desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of Active Directory Working knowledge of Domain… more
- TEKsystems (Coppell, TX)
- …We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are ... 90% of the way through studies, please still apply! Job Type & Location This is a Contract position based out of Coppell, TX. Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend… more
- Mass Markets (Dallas, TX)
- …WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers ... each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties… more
- Mass Markets (Dallas, TX)
- …WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to ... POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing… more
- Mass Markets (Killeen, TX)
- …WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to ... POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing… more
- L3Harris (Greenville, TX)
- …the highest level of support for our internal customers by ensuring seamless helpdesk operations around the clock. The ideal candidate will be responsible for ... to customer issues by answering incoming calls to the helpdesk promptly. + Accurately log all helpdesk ...the helpdesk promptly. + Accurately log all helpdesk interactions and track user requests within the ITSM… more
- AireSpring (Houston, TX)
- …environment. This individual will oversee internal IT support ( Helpdesk ), corporate infrastructure (on-prem and cloud), endpoint management, network ... and a team of technical support professionals. Key Responsibilities IT Operations & Helpdesk Leadership + Lead the internal IT Helpdesk team, ensuring timely… more
- Insight Global (Fort Worth, TX)
- …help deliver technical solutions. The ideal candidate will need level 2 IT Helpdesk experience and some knowledge of transportation management. You will focus on ... years working as a Business Analyst 2 past years working within Helpdesk / IT Support Extensive experience with Excel for documenting projects/ requirements… more
- CVS Health (Farmers Branch, TX)
- …+ Minimum 1 year of successful work with technical support in a helpdesk environment + 'Customer First' Mindset and Collaborative + Experience supporting Windows OS ... and email + Proven analytical and problem-solving abilities + Experience with Helpdesk ticketing systems + Strong customer service skills (Written and verbal) +… more