- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- The ER&R Support Center Analyst will be a member of the fully remote team, responsible for inbound and outbound communications with issuers related to verification ... of Marketplace insurance data. The ER&R Support Analyst will need to process requests from stakeholders, determine...service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized… more
- Chimera Enterprises International (Edgewood, MD)
- Description . Chimera Enterprises International is seeking a Senior Financial Analyst to support the US Army The US Army Combat Capabilities Development Command ... required. Job Duties Contracting Support Services + Provide budgetary and program analyst services. These services include tracking of data, preparing and updating… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …Division, Headquarters Asset Management Branch. As an Management and Program Analyst , you will coordinate, analyze, and evaluate fleet management programs and ... Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits package, including health,… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …Division, Headquarters Asset Management Branch. As an Management and Program Analyst , you will manage, analyze, and implement logistics management programs, provide ... Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits package, including health,… more
- TEKsystems (Halethorpe, MD)
- Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible ... 5am-2pm Monday - Friday (In-Office) 1) 6am-3pm 2) 8am-5pm Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk… more
- CVS Health (Annapolis, MD)
- …risks. + Additional responsibilities include: + Represent application helpdesk effectively in cross-functional ticket resolution processes, demonstrating ... understanding of applications and processes. + Apply specialized application knowledge to ticket triage and resolution processes to ensure no member access to care issues. + Apply specialized application knowledge to testing processes to ensure no member… more
- Ryder System (Annapolis, MD)
- …+ Evaluate and recommend security improvements and system upgrades. + Monitor Helpdesk queues throughout the day to ensure SLAs are met **Additional ... Responsibilities** + Develop, define and monitor network/security policies for the use of network resources + Manage user remote access, VPN configurations + Participate in on-call rotation and respond to network emergencies or incidents promptly. + Perform… more
- Public Consulting Group (Annapolis, MD)
- …administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage multiple projects and clients simultaneously ... requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of...members from EDPlan Innovations o Coordination with Technical Business Analyst to articulate change requests and product feedback and… more
- General Dynamics Information Technology (Aberdeen Proving Ground, MD)
- …the facility, hardware and software. Provide DSRC-specific requirements such as Helpdesk , Data Analysis and Assessment Center (DAAC), Above Secret Computing, service ... Aberdeen Proving Ground, Maryland Please Note: GDIT is seeking a Manager role and an Analyst GDIT IS YOUR PLACE: * Full-flex work week to own your priorities at work… more