- STELLAR SERVICES (New York, NY)
- …environment + Ability to prioritize urgent requests and multitask + Helpdesk experience preferred + Experience working in a document management platform ... strongly preferred - proficient in Asite is a plus + Proficient in SQL a plus more
- Ryder System (Albany, NY)
- …+ Evaluate and recommend security improvements and system upgrades. + Monitor Helpdesk queues throughout the day to ensure SLAs are met **Additional ... Responsibilities** + Develop, define and monitor network/security policies for the use of network resources + Manage user remote access, VPN configurations + Participate in on-call rotation and respond to network emergencies or incidents promptly. + Perform… more
- Alfred University (Alfred, NY)
- …Frequently (throughout the workday) monitor the daily Administrative Programming Helpdesk (YouTrack) database, clarifying and fully-defining service requests from ... campus offices and assigning vetted, short-term, daily/weekly tasks to the programming team. Other Duties & Responsibilities: + Supports and assists in creating intersections for faculty, staff and students that will assist in transforming people's lives. +… more
- City of New York (New York, NY)
- …WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF STAFF ANALYST . The Administration for Children's Services (ACS) protects and promotes the safety ... and vendors. - Liaise with MOCS staff, the MOCS Helpdesk ; submitting Helpdesk tickets as needed. -...NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED. STAFF ANALYST - 12626 Qualifications A master's degree from an… more
- Public Consulting Group (Albany, NY)
- …administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage multiple projects and clients simultaneously ... requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of...members from EDPlan Innovations o Coordination with Technical Business Analyst to articulate change requests and product feedback and… more
- City of New York (New York, NY)
- Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... least 3-5 years of experience as IT support specialist, system analyst , technical admin or an analyst in a similar capacity - Excellent writing, technical and… more
- Binghamton University (Binghamton, NY)
- …Posted On: Tue Jun 17 2025 Job Description: Budget Title: Lead Programmer/ Analyst (SL-3) Salary: $65,000+ (commensurate with experience) Watson College is seeking a ... absences or emergencies + Offer technical assistance to the University Helpdesk for Watson-related issues + Work collaboratively and professionally with faculty,… more