- Ryder System (Richmond, VA)
- …+ Evaluate and recommend security improvements and system upgrades. + Monitor Helpdesk queues throughout the day to ensure SLAs are met **Additional ... Responsibilities** + Develop, define and monitor network/security policies for the use of network resources + Manage user remote access, VPN configurations + Participate in on-call rotation and respond to network emergencies or incidents promptly. + Perform… more
- General Dynamics Information Technology (Chantilly, VA)
- …or work experience. * Required Experience: 3+ years of related experience in helpdesk support and or networking * Required Technical Skills: Customer service and/or ... + Degree or equivalent work experience + Experience working with helpdesk ticketing tools and knowledge base resources + Experience troubleshooting Microsoft… more
- Public Consulting Group (Richmond, VA)
- …administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage multiple projects and clients simultaneously ... requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of...members from EDPlan Innovations o Coordination with Technical Business Analyst to articulate change requests and product feedback and… more
- COOLSOFT (Richmond, VA)
- …Active Directory Microsoft 365 Troublesh Requirement id 154588 Job title Analyst Job location in Richmond, VA Skills required SCCM, Troubleshooting, PowerShell, ... Status requirement Job interview type Email Recruiter:coolsoft Job Description Analyst : SCCM, Troubleshooting, PowerShell, VB Scripting Active Directory Microsoft… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …applications Asset Management etc. Serves as a liaison between the Helpdesk system administrators database administrators and functional Client Computing users. ... - Administer incident, problem and change management capabilities that maximize analyst productivity and enhance responsiveness. - The ability to plan, test,… more
- MSys Inc. (Richmond, VA)
- …No later than 4 pm est on Wed 8/13 (earlier is best) Technical Support Analyst 4 ON SITE REQUIRED: 5 days/week. Parking not provided for contractors. ABOUT THE ROLE ... security, and system groups + Manages and monitors customer IT issues using helpdesk tools - Keystone Edge (KSE), Shared Email Inbox, and SharePoint. + Provides… more
- Koniag Government Services (Arlington, VA)
- …Solutions, a Koniag Government Services company **,** is seeking a Part time Helpdesk Specialist - Intermediate with an active Secret clearance to support KDS and ... systems, and the IT infrastructure to serve + as customer technical analyst with responsibility for resolving the most complex customer problems. + Knowledge… more
- General Dynamics - GDIT (Falls Church, VA)
- …the facility, hardware and software. Provide DSRC-specific requirements such as Helpdesk , Data Analysis and Assessment Center (DAAC), Above Secret Computing, service ... Aberdeen Proving Ground, Maryland Please Note: GDIT is seeking a Manager role and an Analyst GDIT IS YOUR PLACE: * Full-flex work week to own your priorities at work… more