- Insight Global (San Antonio, TX)
- Job Description Insight Global is hiring a Level II Help Desk Analyst for a global leader in graphic solutions in San Antonio, TX. The Help Desk Analyst will ... flexibility for one remote day per week. Key Responsibilities: Helpdesk Coverage - Resolve ~50 tickets weekly via FreshDesk...hours - Handle password resets, Wi-Fi issues, and Level II troubleshooting Technical Tasks - Install and support Windows… more
- SHI (Austin, TX)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, ... Security - Firewall, Antivirus, Spam filtering. + Internet technologies. + Helpdesk ticketing system. + Data backup and restore technologies **Additional… more
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